[This review was collected as part of a promotion.] Ordered the bed on 12/5. Original delivery on 12/20. Immediately upon arrival the delivery team advised over and over it would not fit up my interior staircase. They kept asking me what I wanted to do without ever taking the bed off the truck or trying. I said if you're certain it would fit then I cannot keep it. Contacted the team and they advise that is not how it works and they rescheduled delivery. Took another month before they came back. Same delivery team giving me attitude about "trying again here." They almost quit trying before I had to get assertive to tell them to do their job and even offer to help get it upstairs. I ended up doing more of the delivery portion MYSELF. After they left I had to readjust and tighten the bed legs and remove the trash they were supposed to clean and remove. I love the mattress but the delivery experience was pathetic. No one offered any compensation for the experience which is what they boost about. If you order get ready to see lazy delivery team.

[This review was collected as part of a promotion.] I find this bed comfortable. It is quite tall, and may be a problem for those who are short, or have mobility issues. My only complaint, after six weeks, is the outgassing of the bed. Initially the smell was very strong, so I did not even use the bed for the first 10 nights!

We wanted to try tempur-pedic mattresses after my husband slept on one in his sister's house. We did a lot of research ahead of time and visited showrooms with the products. We chose hybrid because it lessens motion transfer. This product was way softer than we anticipated and after just a few weeks neither of us was sleeping well and both of us woke up with hip, back and knee pain. We sent the mattress back.

[This review was collected as part of a promotion.] I sleep on my side, so having a soft bed is a must. This mattress has done wonders for my sleep. I sleep extremely well at night now compared to my old mattress. highly recommend this mattress to any side sleepers.

[This review was collected as part of a promotion.] Switching from a conventional spring mattress, this product seems the best choice for us. It has the foam tempurpedic feel but does not swallow you when sleeping on it. Provides good support and comfort both.

[This review was collected as part of a promotion.] So happy to have saved and made the investment! Game changer sleep for both my husband and I - uninterrupted sleep, zero tossing and turning, stable mattress that supports and is comfortable. Worth every $$$$$! Will change your life!

[This review was collected as part of a promotion.] For past few years I tried EVERY high quality top of the line brand there was. My back still hurt. After house sitting for my son and sleeping on his tempurpedic, just after day 4 my back felt so much better after years of hurting. I don't know how they do it, but somehow there's the perfect back support, but also it's super soft for my very arthritic shoulders and NO pain as a side sleeper. I'm 70 yrs old and I wish I could save people money by telling them to skip all the others and go with this one, wish someone had done that for me. Buy it, you won't be sorry and it's true when it comes to mattresses, you do get what you pay for.

[This review was collected as part of a promotion.] I chose the ProAdapt Medium Hybrid because I wanted the increased support on the edge and that is good, pretty much what I expected. I was hoping for more of the actual tempur experience in the rest of the bed but it's just not thick enough to provide that. As a result, I frequently get up in the morning with some minor pain in my shoulder and hip. I'm a side sleeper. The pain dissipates after I've been up for a while, so it's bearable. I might have purchased the next grade up in the mattress, but it was out of my price range, especially due to the fact that I bought the EASE Power Base at the same time.

The mattress arrived on time and the delivery people were great! Unfortunately the mattress was too hard for my husband's liking. I contacted Tempur- Pedic after trying to "break" the mattress in for 30 days. They were very helpful selecting replacement mattress. Somewhere along the way wires got crossed and my order failed. I was able to get a customer support rep that seems to have taken care of the problem.

I had my old temperpedic for a long time 20 years. When I first felt my new mattress I thought, I might have made a mistake getting firm when I sat on it, it felt like a board. But when I laid down, it was wonderful! You sort of just mold into the mattress. I love it! I also got the adjustable frame so I can raise my head and feet. Love that too!