This bed is extremely firm. In the description it says it comes with a base or box spring; it does not. I called Sam's and was told I could replace the order and it would come with a box spring and they would pick up the mattress I recieved. I did not get a box spring, just another mattress. I can't imagine what they paid to have it picked up by a third party. They are wasting money and have an inaccurate description. I love Sams, but I'm unsure if I can trust the item description online.

Great price and the funny notes about hiw to unpack it were great. I have to admit i was a little unsure about a king size mattress in a box that is about 4 feet tall and 2 foot by 2 foot. It says to give it 72 hours to get where it should be after unpacking and it is so comfortable and sleeps so great!

Very happy with purchase

Arrived much faster than expected. Packing technology is amazing. Drawback is the wait for the mattress to expand. Initially I felt the mattress was too soft and not so firm but over a period of 2-3 weeks the firmness increased. Will be keeping it. The 13 inch would also have been a good choice but the more the height, more will be weight to manage every time I move.

Very firm mattress

no issues- EXCELLENT

This was purchased for my college aged daughter. I brought it to her on a Friday and by Monday she was calling to say it was not a good sleep experience. She has suffered with fractures of her spine as a child and needs a comfortable mattress. Unfortunately, this was not the mattress for her. Returned it to the Sam's Club near her college and purchased a different mattress at that same club. The second mattress was perfect for her. The return process was easy and would consider ordering online again, just not a mattress that we couldn't try out beforehand.

The Mattress is great, it is a little stiffer than I imagined it to be from what I read about it, but I love it. This one was for my son but the next one will be for me and I will put down the extra dollars for the 13" I-coil. For my son I'm looking for a mattress topper but the value was great and the quality of the product is awesome. This is how mattress shopping should be.

The only reason I didn't put this as excellent is because I haven't had it that long. Love it! Comfortable in its firmness. Sturdy, has the coils inside(not wire), not just a topper but a mattress! Only thing, no handles to grab. Bulky but one person can handle it if they have to. Loved the way it's packaged! Like it's vacuum sealed and poufs out when you release the packaging. Good thing it was so well packed too..FedEX shipping did about everything but shred the box!

It isn’t as firm as we had hoped. We loved how it was packaged.