Went to TempurPedic and then call. Representative was happy to help, and we asked about the $300. promotional, which we qualified for. The mattress cover came with the 2 pillows under separate cover. The representative assured us the mattress cover was comfortable. She didn't tell us it could not be returned! Since these items were more than the $300.00, we paid the difference. The mattress came and we put on the mattress cover, which slides around, and is not comfortable. Disappointed that I wasn't told it could not returned, resulting in terse email from TempurPedic advising me of this, without any thought that I was misinformed by the sales representative.

This is the first new bed my husband has every slept on. He is almost 50 years old and has only had hand me down or used mattresses his whole life. I finally convinced him to slurge on a new bed. He has never been happier with the quality and comfort this matress provides. Thank you tempur pedic and keep up the excellent work!

The registration requires the serial number. The serial number is not on the bed in any place that is convenient to access. I basically had to disassemble the product rendering the money I paid for delivery and assembly moot. I still don't see it where the chat bot says it should be. Terrible experience so far.

We purchased the ProAdapt Medium Hybrid and after a couple nights of adjusting to a new bed we have been sleeping better than we ever have!!! Our hips and back no longer hurt and we wake up in the morning refreshed! This bed is well worth every penny and our only regret is we were not able to get this bed sooner. Thank you!

This is our second Tempur-pedic mattress ,our first one we bought 16 years ago ,when they first came out & all it had was one thick piece of foam & as for me i didn't see anything wrong with it ,but my wife was having back problems ,so we bought the Pro-adapt firm & now she has no more back pain ,not everyone will like the firm mattress ,but we are very happy with it.We looked at other brands, but we kept coming back to the Tempur-pedic,it is higher than our old mattress ,but we are getting used to it.

I was skeptical about this mattress, but I am loving it. I am sleeping better than I have in years. Purchase and set up were very easy and quick. We did have to buy the TempurPedic sheets as our old sheets would not stay on the corners. We do love the new sheets, so it's been fine.

The ProAdapt Medium hybrid is the perfect blend of contouring memory foam and support. The hybrid prevents the feeling of sinking too far into the bed, especially when doing things like sitting in the bed and watching TV. Hands down the best mattress I have ever slept on.

We love our Tempurpedic-Pro Adapt Firm mattress. The first night we laid down in it and tried it we thought....oh no, we shouldn't have gotten the firm version, it's too hard!. But within a few seconds, the mattress perfectly envelopes your back and hips for a restful and supported night's sleep. This performance by the mattress has continued every night since without disappointment. I love how I can't feel my husband get in or out of bed or toss and turn....we both bought the Tempurpedic Cool Breeze PIllows that were offered as a BOGO deal with the paperwork that was delivered with the mattress. Finally, the mattress fit perfectly on our existing frame and we always have the option to purchase the adjustable base in the future. Thank you Tempurpedic!

This is my third Tempur-Pedic mattress (I'm 70). I absolutely love the support these mattresses offer. Some think you "sink in" too far, but not me. You "sink" to a degree, and then it stops, and you are supported, and then you rest. For my form, I am supported in the places that I need to be supported, and I love it!

All the TV ads and hype may be a bit exaggerated. I find my new mattress to be less comfortable than I had hoped. I wish I had asked about a softer model. I got the medium. It is not for side sleepers for sure. It also is not cooler as promised. For the large sum of money it cost, I would have hoped for a nice night's sleep and no aches in the mornings. Since it's still very new, I'm hopeful it will bring more comfort as it gets used more.