Let water in and rodents

Had to return twice before I got a good one. The first one I bought had a damaged lid. Sam's wouldn't exchange just the lid, so I had to take the whole thing back and exchange it for a new one. The second one was missing parts, so I exchanged that one too. Finally on the third try it wasn't damaged and had all the parts inside. Gave it 2 stars because if you can get a good one it is a decent product for the price.

This storage has not met all of my expectations. I haven’t had a problem so far with water on the cushions stored inside but dust/dirt when it’s windy definitely gets in! So for me it defeats the purpose of storing the cushions in there. My purpose was to cut down on having to vacuum my cushions so much when ready to use them! I want my money back, really!

Shopper

I have been disappointed in some keter garage storage units we bought several years ago! We saw these deck boxes at SAMS and decided to take a chance on the quality. Got the boxes home and they were very easy to assemble no cracks, splits, or wrapped pieces. The boxes are very large and all our patio furniture cushions fit in two boxes. They are very sturdy and water tight.

The product didn't come with an instruction. I had to look up an instruction online for similar product(I think it was java) from the brand's website to build the product. Overall,it is very easy to assemble. A lot of plastic holes and edges are not cut completely so I had to use utility knife to trim and make a hole in order to "clip" the product together. Watch for any sharp edges as the plastic is not trimmed

This deck box is well engineered, easy to assemble, and results in massive/sturdy storage. Only issue was a missing lid end cap (LM) -- only 3 of the 4 were in the sealed bag. Other than that, Keter should be commended for a job well done. Although the color is brown, it seems closer to black when out in the sun.

Purchased this item a month ago and cannot use due to no hardware. Called Keter 3 times since I bought it and they tell me that they process 3000 packages a day for shipping and are waiting for a carrier to pick up. They tell me our order is just sitting there waiting. Customer service rep suggested we go to our local Sams Club and ask for parts from another deck box and if we get some to let Keter know so they can cancel our order...that is supposedly processed and waiting for pickup!! Very, very disappointed to say the least!

I ordered the deck box very quickly. Sams did their job, thank you. Box was searched several times. Come to find this item came with NO instructions. I called Keter 5 separate times to no avail on receiving instructions. 4 days later, im still waiting for the email. There is "0" customer service to use. They are unwilling to help.

There were tons of these in club. We were looking to replace an older deck box. Boy, is this thing flimsy. We went with the larger 230 gallon size as we store charcoal, patio umbrella and wanted to store a couple zero gravity chairs. It's not long enough to fit a standard patio umbrella in lengthwise. Everything about it is cheap and thin plastic. Do not expect it to last for any sort of duration.