We understand you are experiencing issues installing your Brother DR730 drum unit. We have troubleshooting steps available for this issue. Go to our website, click Contact, and then click Support Center. Enter your model number to display information and FAQs for your product. Search for “'Replace Drum' continues to appear on the LCD display after I replaced the drum unit.​​​​​​​” in the FAQ section. If the machine continues to have an issue, please reach out to us directly.

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues on the refund for the Brother DR730. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support

We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you just replace the drum and are still getting replace drum error with your Brother Printer. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. Please note the drum counter will need to be reset. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.