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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
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4.6 out of 5 stars
stars
2,630 ratings1,036 reviews
  1. 5 stars75% (1,974)
  2. 4 stars16% (412)
  3. 3 stars4% (110)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 961-970 of 1,036 reviews
May 4, 2026
Reviewer name: MSF
1 out of 5 stars
1 out of 5 stars review

very poor

piece of crap only lasted a little over a year. not worth the money at all. very disappointed.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the chair not holding up as intended. We have a customer support team that can assist in this matter if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 21, 2026
Reviewer name: Elizabeth P
5 out of 5 stars
5 out of 5 stars review

Comfortable office chair

Best way to describe this chair it's like a Cadillac of chairs

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Mar 29, 2026
Reviewer name: John R
5 out of 5 stars
5 out of 5 stars review

Geeat

Simple Instructions and procedures make the chair easy to assemble without assistance. Thank you.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
May 26, 2026
Reviewer name: Paul K
4 out of 5 stars
4 out of 5 stars review

Nice office chair

Well-made. Easy to assemble. Comfortable, with good lumbar support.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jun 8, 2026
Reviewer name: Thomas W
5 out of 5 stars
5 out of 5 stars review

Good chair

Had the first one for years. It's nice having a fresh one now.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jun 13, 2026
Reviewer name: Jophena R
5 out of 5 stars
5 out of 5 stars review

Instructions

Instructions were easy to follow and the chair is so comfortable!

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Sep 11, 2024
Reviewer name: Keena
2 out of 5 stars
2 out of 5 stars review

Fabric fell apart

Started ripping after a year of use. I only sit half of the day, so the chair isn't used as often.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Apr 18, 2026
Reviewer name: William R
4 out of 5 stars
4 out of 5 stars review

Comfortable and easy to assemble

This office chair was a great value! The materials are strong and chair functions as expected.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Oct 14, 2024
Reviewer name: Trisha
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Steal of a deal

Great comfy chair for the price

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your feedback! We're glad to hear you’re enjoying the comfort and value of your chair. If you ever need assistance or have questions, our customer service team is here to help at 800-379-9773 or service@trueinnovations.com.

Jan 4, 2025
Reviewer name: Tracy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chair

Very comfortable, easy to put together.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your positive review! We're thrilled to hear that you found the chair comfortable and easy to assemble. If you ever need any assistance or have any questions, don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Enjoy your new chair!