Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so glad that this chair has been a wonderful addition to your workspace and was easy to put together for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for leaving a review of our Serta Mid-Back Office Chair, Mike. We're sorry to hear that the chair did not meet your expectations for comfort during longer periods of use. We appreciate your honesty and will take this feedback into consideration for future chair designs. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Thank you for being a valued customer.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear about your chair not feeling as stable on one side and would like a chance to help solve this issue so you can fully enjoy your chair. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. It is amazing to hear that you loved the chair so much you got a second one. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for your review! We're so happy to hear that you find the chair comfortable and of nice quality. We understand that you miss the high-back style of your old chair, and we appreciate you sharing that feedback. Serta chairs are known for comfort, and we’re glad this one is meeting your expectations. If you ever need support for your purchase, please do not hesitate to reach out to us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to let us know about your experience. We value your opinion and are glad that this chair exceeded your expectations. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us. Please don't hesitate to contact us if you ever need assistance with your office chair by calling us at 800-379-9773 or emailing service@trueinnovations.com.