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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
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4.6 out of 5 stars
stars
2,630 ratings1,036 reviews
  1. 5 stars75% (1,974)
  2. 4 stars16% (412)
  3. 3 stars4% (110)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 661-670 of 1,036 reviews
Aug 3, 2026
Reviewer name: Gary M
4 out of 5 stars
4 out of 5 stars review

Office chair

Serta professional office chair

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Aug 9, 2026
Reviewer name: Jessica V
5 out of 5 stars
5 out of 5 stars review

Black office chair

Really easy to put together. A bit bigger than I would have imagined, though.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Feb 15, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Chair

The chair is great

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that this chair was perfect for what you were looking for. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 15, 2026
Reviewer name: Amy S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great office chair for the value

Love the soft arm rests

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very delighted to hear that you especially love the soft arm rests on your new chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jan 16, 2026
Reviewer name: Mera
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good choice

Very comfortable chair

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you really enjoy the long-lasting comfort this chair provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 13, 2025
Reviewer name: niknakbadback
2 out of 5 stars
2 out of 5 stars review

Ouch and more Ouch

I bought this a month ago and I absolutely despise it. I have serious back issues and this chair is killing me. I wish I'd have saved the box so I can return it for a refund. I have tried every recommendation and video online to make it more comfortable. It has a tilting function, but it always pitches forward and makes me feel like I'm falling forward or need to get up or lean back. It's a nice looking, sturdy chair but that's the only good thing I can say.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you so much for taking the time to let us know about your experience. We value your opinion and are reviewing the problems you are describing. We would love to assist you with the issues you are experiencing so this chair can live up to your expectations. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Oct 2, 2023
Reviewer name: OV
5 out of 5 stars
5 out of 5 stars review

Comfortable and great price!

Comfortable memory foam, dimensions are just right, easy to clean, looks great, easy to assemble, headrest height is just right, backrest isn't too deep to curve your back where you need a back cushion, can't move up the armrest but that's ok for us, most of all - the price $99 is great. I'm going to trash my gaming chair for this Serta office chair! My bf loves it, it doesn't hurt his back! I found it for him just when he needed a new chair. You're welcome babe!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your positive experience with the Serta Mid-Back Office Chair with Mesh Accents and Memory Foam. We are pleased to hear that it is comfortable, and a great fit for you. We appreciate your feedback and we're glad to hear that it doesn't hurt your boyfriend's back. If you have any questions or concerns, please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com

Mar 23, 2024
Reviewer name: Buyer
5 out of 5 stars
5 out of 5 stars review

Watch your handle placement

I'm very happy with the purchase of my chair! Just be mindful when putting it together that you place the handles on correctly. You'll know you did it wrong like I did the first time if the back feels too far forward like you're gonna fall out of the seat. It's a very easy mistake to correct though

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your positive review of the Serta Mid-Back Office Chair! We're glad to hear that you're happy with your purchase. We appreciate your feedback about the handle placement being important during assembly. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.

Feb 20, 2025
Reviewer name: SeniorNotso
2 out of 5 stars
2 out of 5 stars review

When it’s a cheap price, heres why!

Cheap price = cheap materials! Also “Serta”, haha, they only use refurbished materials. Just like their bedding product, are not made to last, hoping you’ll replace with another one of their cheap products. Shame on Sam’s Club for selling pre-defective products, but it’s all about stealing money from their customers…..

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very sorry to hear that this chair did not meet your expectations. Please do not hesitate to reach out for support, we would be glad to help in any way we can. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 15, 2025
Reviewer name: edriejk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable and affordable

This chair is more comfortable than my last one which had suddenly collapsed, for 3 reasons: it is more cushiony, the back extends up far enough to be a headrest, and the seat length is adequate (unlike my last chair, which had an adjustable seat that always wound up with the shortest seat position, no matter how many times I extended it). And the price was good. I just got it, so I can't say how long it will last, but if it lasts as long as my last one, I'd buy it again.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback about our Serta Mid-Back Office Chair. Our goal is to provide a quality product and an excellent experience, so it is amazing to hear that your chair has been a complete upgrade form your last one in terms of comfort and support. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.