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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
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4.5 out of 5 stars
stars
1,473 ratings582 reviews
  1. 5 stars75% (1,100)
  2. 4 stars13% (195)
  3. 3 stars5% (67)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 521-530 of 582 reviews
Jun 27, 2026
Bob B
4 out of 5 stars review

Good chair

Good chair

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Oct 22, 2024
HJ Torres
4 out of 5 stars review

Verified Purchase

Good value!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Aug 27, 2024
Isidro
5 out of 5 stars review

Verified Purchase

Cozy Like ABaby

Excellent Comfort!!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Oct 2, 2023
OV
5 out of 5 stars review

Comfortable and great price!

Comfortable memory foam, dimensions are just right, easy to clean, looks great, easy to assemble, headrest height is just right, backrest isn't too deep to curve your back where you need a back cushion, can't move up the armrest but that's ok for us, most of all - the price $99 is great. I'm going to trash my gaming chair for this Serta office chair! My bf loves it, it doesn't hurt his back! I found it for him just when he needed a new chair. You're welcome babe!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your positive experience with the Serta Mid-Back Office Chair with Mesh Accents and Memory Foam. We are pleased to hear that it is comfortable, and a great fit for you. We appreciate your feedback and we're glad to hear that it doesn't hurt your boyfriend's back. If you have any questions or concerns, please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com

Feb 20, 2025
SeniorNotso
2 out of 5 stars review

When it’s a cheap price, heres why!

Cheap price = cheap materials! Also “Serta”, haha, they only use refurbished materials. Just like their bedding product, are not made to last, hoping you’ll replace with another one of their cheap products. Shame on Sam’s Club for selling pre-defective products, but it’s all about stealing money from their customers…..

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very sorry to hear that this chair did not meet your expectations. Please do not hesitate to reach out for support, we would be glad to help in any way we can. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 23, 2024
Buyer
5 out of 5 stars review

Watch your handle placement

I'm very happy with the purchase of my chair! Just be mindful when putting it together that you place the handles on correctly. You'll know you did it wrong like I did the first time if the back feels too far forward like you're gonna fall out of the seat. It's a very easy mistake to correct though

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your positive review of the Serta Mid-Back Office Chair! We're glad to hear that you're happy with your purchase. We appreciate your feedback about the handle placement being important during assembly. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.

Oct 5, 2024
PinballRich
5 out of 5 stars review

EZ Peazy assembly

I bought two chairs. I'm 61 years old and disabled. Had them both together in 18 minutes. This includes opening the boxes. Friends, the instructions are clear and brief. The components line up perfectly if you follow the instructions. Only an Allen wrench is needed and they supply it. I have never had an assembly where I didn't cuss and swear...until I bought these. I expect good long term results based on close examination of the materials. I will clean and care for the chairs properly and re-tighten screws, if needed, every 10-12 months. I highly recommend these Serta chairs:) Thank you, Sams Club for stocking these at $99 usd and delivering them to me for $30 usd the next morning at 10am. Great merchant!!!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

We appreciate your positive feedback regarding our office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773. Thank you for your purchase, we appreciate your business.

Oct 14, 2024
Trisha
4 out of 5 stars review

Verified Purchase

Steal of a deal

Great comfy chair for the price

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your feedback! We're glad to hear you’re enjoying the comfort and value of your chair. If you ever need assistance or have questions, our customer service team is here to help at 800-379-9773 or service@trueinnovations.com.

Mar 6, 2026
Sammie A
5 out of 5 stars review

New office chair

Very comfortable. A little bit hard to assemble.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Sep 28, 2024
Not a shoplifter
1 out of 5 stars review

Verified Purchase

Are all of your customers thieves?

Chair was good. Having to wait in line to exit so my receipt was checked was not.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.