Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Thank you for sharing your experience. We're glad to hear you found the chair comfortable, but we're sorry to learn about the stitching issue. Quality is very important to us, and we want to make this right for you.Please reach out to our customer service team at 800-379-9773 or service@trueinnovations.com so we can assist you further. We appreciate your feedback and the opportunity to address your concerns.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re very sorry to hear about the condition of your chair and that you did not end up keeping it. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us. We are sorry to hear your experience was not great. Please don't hesitate to call our customer service department at 800-379-9773 or email serviceescalations@trueinnovations.com so we can assist you with your office chair.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are very sorry to hear about the condition of your chair and would like to help so you can enjoy it again. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are also very sorry to hear about the condition of your chair and would like to assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to share your feedback about our office chair. We appreciate your business and we are glad to hear that the chair is satisfactory. If there are any areas where you feel we can improve, please let us know. Our goal is to provide you with a comfortable and functional workspace that meets your needs. Please don't hesitate to contact us if you have any questions or concerns in the future.

Thank you for taking the time to leave this positive review of our Serta Mid-Back Office Chair! We're so glad to hear that it is a good fit for you. Our goal is to provide high-quality office chairs that make a difference in your daily work life, and we're happy to see we've succeeded in this case. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.

Thank you for your review. We’re sorry to hear that the chair hasn’t provided the comfort you were hoping for, especially for long periods of use. Your feedback about the padding is helpful and will be considered as we continue to improve our designs. If you'd like to discuss your experience further or need assistance, please contact our customer service team at 800-379-9773 or service@trueinnovations.com. Please be sure to reference your posted review when reaching out.