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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
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4.5 out of 5 stars
stars
1,491 ratings590 reviews
  1. 5 stars75% (1,112)
  2. 4 stars13% (199)
  3. 3 stars5% (69)
  4. 2 stars3% (42)
  5. 1 star5% (69)

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Showing 441-450 of 590 reviews
Mar 20, 2026
David P
5 out of 5 stars review

Comfy

Very comfortable especially the cushioned armrests. Great for those who spend lots of time studying the market.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Feb 21, 2025
Jimmy69
1 out of 5 stars review

I do not recommend it

I bought this chair from Sam's Club about 9 months ago and this was a bad purchase. The arm rests are cracking and ripping.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. Our customer support team would be glad to look into a solution for you as they can tell you about your chair's warranty and walk you through the process of getting this issue fixed. Please do not hesitate to reach out if you need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 21, 2025
CLIFFORD
5 out of 5 stars review

This Chair is superior quality for the price. well made and worthy of the Serta name, especially for the price. Piping and stitching is superior, well padded. I hope it lasts because I really like it.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re pleased to hear that it lives up to your expectations in terms of quality and comfort. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 24, 2025
Tyler
2 out of 5 stars review

Comfortable but not durable

Very comfortable and easy to assemble, but as of 11/24 it already has a tear in the seam from ordinary use. Purchased on May of this year, so it barely lasted 6 months without damage.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the seam of one of the cushions. Please do not hesitate to reach out for further support as we have a customer support team that can assist for something like this. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 13, 2026
Caroline P
5 out of 5 stars review

Quality Office Chair

Comfort and quality for years! Serta is our favorite brand for office chairs!

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Apr 19, 2026
Matthew M
5 out of 5 stars review

Great for Long Shifts

Overall very comfortable chair for work from home on long shifts!

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
May 16, 2026
Richard
1 out of 5 stars review

cheap chair that lasted about a year!

Poor quality - lasted 12 months before it started to fall apart!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the material of the chair. We are sorry to hear about the condition your chair is in and would like to help. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 19, 2026
Michael C
5 out of 5 stars review

New purchase

Awesome chair, the most comfortable one I've ever had!

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
May 11, 2026
Robin A
5 out of 5 stars review

Very comfortable

Well made and easy to adjust height. Worth the price

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
May 4, 2026
MSF
1 out of 5 stars review

very poor

piece of crap only lasted a little over a year. not worth the money at all. very disappointed.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the chair not holding up as intended. We have a customer support team that can assist in this matter if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.