Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Thank you, Rosalinda for your review of the Serta Mid-Back Office Chair. We're thrilled to hear that you think it is comfortable to use. We designed this chair with both style and comfort in mind, so it's great to see that we hit the mark for you. If you have any questions or concerns in the future, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the bolt not fitting. We have a customer support team that can troubleshoot and assist with this issue. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.