Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.4 out of 5 stars

stars1,101 ratings450 reviews

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Showing 341-350 of 450 reviews

Apr 15, 2025

Art Hill

2 out of 5 stars review

Upon Further Review

Easy assembly. Like the high profile neck support. I'm impressed. Update 4/14/25. You. get what you pay for, hydraulics have already failed. Chair began to squeak loudly before not holding height position. Fine if you like sitting in a hole, I don't. Tilt back adjustment defective as well. Look somewhere else. NOT recommended.

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reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you are pleasantly surprised by the neck support. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 25, 2025

2 out of 5 stars review

Squeak, creak, squeak, creak, squeak, creak

I bought this in January, I'm a male and weigh 176 lbs, and 5'11" tall. This chair is not going to last. It squeaks and creaks with any movement. It is decently comfortable and looks good but very cheap quality. I will be shocked if this chair makes it to one year old.

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reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the creaking noises and would like a chance to assist. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 29, 2024

Kathy Lavender

5 out of 5 stars review

Verified Purchase

Perfect chair for husband's study!

Love it! Well made.

Helpful?

reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Oct 2, 2024

Mae

5 out of 5 stars review

Verified Purchase

Super comfy

Love this chair

Helpful?

reply from True Customer Service

Apr 6, 2025

Phillips

5 out of 5 stars review

Verified Purchase

Office

Firm but soft

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that it is supportive but still very comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 27, 2024

Flowers

5 out of 5 stars review

Verified Purchase

Comfortable

Comfy easy to set up.

Helpful?

reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Oct 30, 2024

Roni

1 out of 5 stars review

Chair

This chair is very uncomfortable. The back does not adjust at all making it hard to get positioned comfortably. I am currently in the market for a new chair even though this is not even two weeks old. Hands down a huge disappointment and waste of money

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reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Mar 4, 2026

Lisa L

5 out of 5 stars review

Great chair for a great value!

For the cost of the chair, this was a great value. Very comfortable and looks good. Assembly was not difficult.

Review from Living Style Group

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Feb 10, 2026

Angely

5 out of 5 stars review

Good quality

I work remotely and needed a good chair for 8 and this works like a charm. So comfty and it also looks good.

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re very pleased to hear that this chair has been a perfect fit for working from home, in your case. We love that even after hours of use it still remains comfortable and supportive. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 5, 2026

Brenda H

5 out of 5 stars review

Great chair and just like we wanted

Great product and especially for the price.

Review from Living Style Group

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