I love the idea of this kit for the DIY’er. It’s like a huge Lincoln Log set. I haven’t ha stud opportunity to actually put it together yet. The transport company ruined a bunch of wood pieces and I’m waiting for the replacements to arrive. This company has excellent customer service and immediately addresses issues with a friendly and understanding representative. They are a model for other businesses. Although I wish my experience was much smoother, you can’t get upset when you are treated so kindly. Awesome!

Pros: Great wood, durable hardware, good design. Very solid. Extra hardware. Cons: Plastic caps on top of four set posts leave 1/8" gap so that brace boards are unable to have bolds and nuts be threaded through - too much space. We tried cutting some of the edges and ultimately discarded the caps. Instructions not detailed enough to explain that two of four brace boards have a row of holes along their top (for the lattice) and need to be placed on outside of the two that lack holes. Probably should have had an extra page in the instructions for this or give the boards with holes a separate number. Neutral: Plastic base plates too flimsy for Florida hurricanes. We used steal base plates that worked well. Interior of set post are not solid cedar, but ripped pine 2x4s. However, cedar overlay done very well - looks like solid cedar. Wish the brace boards were 14' long w/o extensions, but shorter boards with extensions seems to work. Really need three people for this construction, not two.

We bought the 16 x 12 Beaumont Pergola in April 2023. It was delivered quickly and the installation service Go Configure contacted us promptly, set up the appointment, showed up and efficiently installed the pergola. Great experience all the way around!!!

I bought this 16x12 set and put it up very easily between my wife and I with no other help. Instructions were precise and everything lined up. Only disappointment were the cement screws they gave me in the hardware box. 3 out of the first 4 snapped off while screwing them into the predrilled holes in the concrete. I stopped immediately and drove to the hardware store and purchased Tapcon cement scres of same size. it went smoothly with the new screws. It looks awesome!

I love everything about our new Backyard Discovery Pergola. Ordering was easy, and it was shipped right to my door. Communication with the shipping company was fast and easy. I had intended to install it myself but other things took my time so I hired the company suggested and they were very professional and did a great job. This will infancy our enjoyment of our backyard for years to come.

We took delivery of the 12 x 10 cedar pergola kit in early June. From start to finish, the process has been positive and the end result is the creation of a new peaceful place! Ordering was very simple, delivery arrived a day sooner than expected. The kit came in two boxes. Before assembling, we used a protective sealant. Easy to assemble, quality construction, quality hardware, excellent, easy-to-follow instructions. We added a removable light-filtering tarp on the roof for protection from the mid-day sun, and solar-powered lights on the inside ceiling. We absolutely love the addition to our outdoor space!

I bought this in spring 2024 and my husband and I installed it in February of this year. We had a concrete slab poured and attached the metal plates to it after building the pergola. This past weekend we had an EF-1 tornado come through our property, winds were estimated at 110 mph, this pergola is still standing and unscathed!!! We had 30 foot trees uprooted and thrown to the ground. We are very impressed with the quality and build of this structure, 100% recommend!!!

Printed instructions in combination with the BILD app were well thought out. We suggest that moving the partly-built pergola, setting the feet, moving the pergola off the feet, anchoring the feet, and moving the pergola back on the feet, would be more easily accomplished before the slotted cross-beams are put in place. All in all, this was a worthwhile project, and we're pleased with the look and quality of the pergola.

I used the optional assembly service and that was frustrating. They went thru several people trying to get it assembled, finally on try #6 we got it done but I wasted a lot of time from work going home just to have nobody show up. It's large and bulky to assemble so trying to do it by myself wasn't really an option. But overall the pergola itself is great. Only complaint is it feels short to me, I wish it was a foot taller

I purchased this pergola with very minimal building/construction experience outside of of small furniture. I didn’t know what to expect, but I needed some shade in my yard and much faster than companies could come out to build one for me. I ordered the product and it arrived fast! I built it with the help one person and it was a breeze. I did have to borrow a few neighbors to help move the completed product, but that took no time and it was a breeze. Unfortunately, I sold that home and have relocated so I do not get to enjoy it at the moment, but I am considering another for my new home and doing it all over again. Also, so many people that came and viewed my home commented on how great it looked and couldn’t believe I built it myself! It certainly added more value than the price I paid and looking forward to getting another soon!