I am so happy with my purchase of this pergola. It fits perfect in my space and looks beautiful. We get so many great comments about how pretty it is. We had some issues the installers and Backyard Discovery made it right. I highly recommended anyone that wants a pergola get one from Backyard Discovery. I just ordered the patio cooler to go with it.

I left a 1 star review a couple weeks ago because after a month and a half, I hadn't received my pergola. After weeks of being told 'tomorrow' by the shipping company, I went and picked it up myself. The pergola is beautiful and the cedar smells wonderful. It took me about 6 hours to assemble everything except the 1x's on the top. Is give this a 5 if it wasn't for the shipping fiasco.

The product itself seems to be a great product, but the included assembly through Go Configure leaves a lot to be desired. A piece was broken during transport, so I was left with a partially constructed pergola on my patio and the team on site said they had to report to their supervisor. The supervisor of the local company submitted the report and GoConfigure sends me an email saying their team had to "investigate" this which generally takes two business days, starting Friday over a Holiday weekend. When I called for more details I was told they could not give me any timeframe, because Go Configure is a separate company than Backyard Discovery (despite their name and number appearing on the cardboard boxes the pergola came in.) Backyard Discovery had previously been very helpful and so I chose to call them directly. They immediately noticed my order and prior registration and told me they would FedEx me the broken part and it would arrive in 2-4 days. Honestly I'm furious because if I had called the manufacturer the day we found it was broken I could have finished this myself and gotten to enjoy the pergola for at least half of my holiday weekend, rather than watching the pieces left in my lawn slowly kill my grass. Good product, great manufacturer service from Backyard Discovery, but terrible customer service from Go Configure.

I purchased and installed Beaumont Cedar Pergola on my backyard deck. The pergola has added a whole new dimension to the deck and its usefulness. The cedar wood was high quality and smells great. The instructions were straight forward and pergola pieces marked which really helped during installation. Thanks for putting together a great product and a price that's very affordable. Check out my new beautiful pergola!

Purchased several months ago and finally had the time to assemble. I hired help and it went up easily and quickly. It took 2 guys about 5 hours to assemble. It helped to have all the parts laid out. I love and plan to put shade cloth over the top for extra shade in the summer.

The pergola itself is fine. It has some weird gaps in the joinery as you might expect from something manufactured in China. But both the customer support team and the assembly folks were great. Very responsive, very friendly, very quick to resolve issues. I would buy from them again just because the customer service was exceptional

I purchased the 16x12 Beaumont last fall but had to hold on to it for a month before I could have it put up. I was expecting it to take a while to actually get it and I was going to have the patio decked first. It came in a week!! And it smelled GREAT!! I'd go out every few days to smell the boxes haha I love cedar smell. It may have taken a bit longer to put it up than normal because I wanted it attached to my house so we cut the corbels off of one side. Other than that it went up with no problems and I LOVE it!! The birds love it too. They are always hopping around on it which keeps the cats occupied.

[This review was collected as part of a promotion.] We had a nice gazebo down by our dock, where all the neighbors would get together. Then we were hit with hurricane Ian. During the 150 MPH winds and 12 foot storm surge we lost our gazebo. We searched high and low for a replacement. After one of our trips to Sam's we saw this pergola. We decided that this was just what we could use. We ordered it and hoped it would be as nice and better than what we had. Our neighbors, with my husband and I put it up within 2 days. WOW it was awesome. We sent out the invites says that DOCKTAILS are on!!!! It was so great getting back to some normalcy after Ian. Everyone though it was really beautiful. Looking forward to many evenings with our friends and neighbors just having some cocktails, some food and conversation. Many people go by on their boats and remark how nice it looks. I just smile and says thanks.

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!

We bought the 12x10 pergola last summer. My husband put it together in about 4 hours. We needed additional help from family to get the pergola in the footings, but was overall and easy process. It held up wonderfully over its first Minnesota winter and fits our space perfectly!