Love this! I knew when I opened the boxes that this company knew what they were doing. All the parts were there, everything fit, all the holes lined up (almost) and I did the whole thing myself with just three hours help from a friend when it came time to erect it. The ONLY thing I noticed that seemed out of whack were that the holes in the purlins did not match up to the pilot holes in the cross pieces. Not a biggy as the screws went in fine where I needed them to. Just...how the heck did they screw up the hole placement so badly? Otherwise, a great product that I would recommend to anyone.

Very nice product for the money. We received this a couple of months ago, and took our time sorting and staining Redwood. We only had two boards that were warped severely, but they were replaced within two days. Excellent service from the company on any parts or replacement boards that you need!

We have been looking for a pergola big enough for a large sitting area and dining table and finally found this one. I love that it is wind tested too as our backyard can get wind gusts and I know this pergola is quality and will withstand the elements.

Much better than my expectations one of the boards and shipment got damaged customer service was so excellent to deal with they had my new part here in 2 days my only complaint is I have to put it together by myself which has no influence on the company LOL The instructions to put it together were on point all the hose lined up I would definitely purchase another one if I need it to in the future.... LOVE IT.... I've gotten so many compliments on how beautiful it is from my neighbors which it is has added value to my home

Started out slow but once I recognized all the parts the installation went quickly and smoothly. I had to drill out the top holes of the angled extensions so the bolts would line up. The extensions are not structural only decorative. Other than that installation was not difficult.

This pergola was exactly what we were looking for without the hassle of a DIY. We went with the 20' by 12' and the pictures prove it all. Instructions were easy to follow. It took my husband a total of almost two days on and off throughout the week. He did it on his own. We are happy so far.

I bought this pergola last year and requested installation service as well. I am fully satisfied with the way this transaction took place. Pergola itself is pretty great and my friends loved it. I refer them backyard discovery and would like to do business again with them.

We bought the 12x10 pergola last summer. My husband put it together in about 4 hours. We needed additional help from family to get the pergola in the footings, but was overall and easy process. It held up wonderfully over its first Minnesota winter and fits our space perfectly!

Delivery turned out to be a bit more of a challenge than anticipated, but the folks at Backyard Discovery handled the issue with professionalism and for that we are endebted. It took us a Saturday to construct the pergola and the kit went together without a hitch. The finished product is pictured below and we LOVE IT! We whole heartidly recommend the pergola and Backyard Discovery!

I bought this a year ago, May of 2020. All pieces were included and well marked. Based on other reviews we put a clear oil based seal on before putting the pergola together - based on 1 year in use we will likely add another coat this summer. It still looks good but to continue to preserve the wood we will add another coat. This definitely requires 2 people to put it together and sometimes it would have been helpful to have 3 people. I would purchase it again - it's been a nice addition to the patio and provides some shade.