Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator forMember photos









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Easy to operate
[This review was collected as part of a promotion.] The product looks great Aesthetics are amazing Capacity is good shelving could be a little better Cooling takes 24 hours Efficiencies is good Economics works very well doors are easy to open and the freezer is a soft clothes which works very well
Hi Samsung loyal, we love reading your thoughts on your Samsung refrigerator, especially your notes about its striking design, smooth door movement, ample capacity, dependable cooling timeline, and the way the freezer and controls make daily use feel effortless. Shared impressions like these help steer our product improvements and make the customer journey forward. We appreciate hearing from you and truly value your business. Rachel Samsung Care
Great design
[This review was collected as part of a promotion.] We chose this model bc it not only fit our budget but it’s super sleek in design. We love the hidden handles. The capacity turns out to be more than expected even though the previous one was larger- this one is perfect for our space.
Great features
[This review was collected as part of a promotion.] If you’re looking for a spacious, modern, and reliable refrigerator, the Samsung RS27T5200SR is a solid choice that balances style and functionality. After using it, here’s a well-rounded review you can use: 👍 What I Like The first thing that stands out is the huge capacity (27.4 cu. ft.), which easily handles groceries for a large household. Everything feels organized and accessible thanks to the side-by-side layout and adjustable shelves. The design is clean and modern, with a fingerprint-resistant stainless steel finish that keeps it looking sharp without constant cleaning. Cooling performance is excellent. The All-Around Cooling system keeps temperatures consistent, so food stays fresh longer. The built-in water and ice dispenser is also convenient and works smoothly. �
Works great
[This review was collected as part of a promotion.] Fridge has worked great only down fall is cleaning it the amazing logo fell off the front door and so looks odd and we were suppose to have finger print resistant and it still looks dirty all the time but function and space works great love the ice maker and having the ability to pull it out for large quantities of ice.
Great affordable option
[This review was collected as part of a promotion.] Good size, great design, affordable cost. Wish it had a light for the water dispenser but other than that I does what I need it to do. Hoping Samsung fixed their ice machine issue or this will be my last purchase from this brand. Will update.
Buy a different Brand
I wanted to love this refrigerator and I did Until it started leaking water all over my Laminate floors . It seems the Ice Tray is cracked. Not only can I no longer use the ice maker my floor is ruined with raised edges from water damage from the leak which occurred while I was away for the weekend. To add insult to injury based on my internet search this simple component isnt replaceable , I d have to purchase the entire Ice maker for several hundred dollars and pay someone to install it . I am learning now that this is a Known issue with Samsung and there have been several lawsuits regarding this issue. I am NOT a Happy camper . For years I have trusted their products from Tvs to Phones . It appears I should have done my research before buying .Interestingly I was replacing a 40 year refrigerator that worked perfectly well but I wanted an Ice Maker !!!!!!
Hi Disappointed, choosing a refrigerator with an ice maker is often about adding convenience to everyday routines, especially when replacing an appliance that’s been in use for years. Relying on a brand you’ve trusted across different products is understandable, and focusing on everyday care can help support long‑term use. We’d like to review this further, check your details, and advise you on the available next steps. When reaching out through the options below, please include reference number 1152421697 to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care
Love our frigerator
[This review was collected as part of a promotion.] love the refrigerator it's very beautiful has wonderful storage capacity love how quiet it is it fits in with our other appliances very well it's very smooth and it keeps our groceries nice and fresh
Great fridge!
[This review was collected as part of a promotion.] I’ve had my Samsung refrigerator for several months now, and it has quickly become one of my favorite appliances in the kitchen. From the sleek, modern design to the impressive performance, it checks every box. The exterior finish looks premium and fits beautifully with my kitchen cabinets. The fingerprint-resistant surface is a game-changer—no more constant wiping to keep it looking clean. Inside, the spacious layout is fantastic. The adjustable shelves, large crisper drawers, and well-organized door bins make it easy to store everything from big party platters to everyday groceries. The lighting is bright and even, so I can actually see what’s in the back without digging around. Temperature control is spot-on. My produce stays fresh much longer than in my old fridge, and the freezer keeps everything solidly frozen without any ice buildup. I especially appreciate the smart features—being able to adjust settings through the app or get notifications if the door is left open gives me peace of mind. It runs very quietly, which is important in an open-concept home. Energy efficiency seems excellent too; my electric bill hasn’t spiked at all since we got it. If you’re looking for a stylish, reliable, and feature-packed refrigerator, I highly recommend Samsung. This fridge has made my life easier and my kitchen look better. Worth every penny!
great features
[This review was collected as part of a promotion.] we are very pleased with the new refrigerator it was up and running in a short amount of time so we could put things in it to cool I like the fact that there are no outside handles that just get in the way and get dirty it is very efficient. the ice maker is working great our past refrigerator the ice maker was not very efficient I don't have a nickname I don't have
Compressor failed Only four years old
The refrigerator worked well. I just cannot believe it only lasted four years for the money that we spent on it. Compressor went out. Lost all our meat had to buy ice for 2 1/2 Still waiting for repair we bought extra warranty so it would be covered fortunately. I thought by buying Samsung being a good name for products would last a long time guess not very disappointed.
Hi Chas, Thanks for sharing the update on your Samsung refrigerator and the service underway. We appreciate you keeping us in the loop. Cooling performance is supported by key components such as the compressor and proper airflow within the unit. Warranty service is designed to address these areas, and Samsung also provides guidance that explains how cooling systems operate, how temperature recovery works, and when service support may be helpful. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please keep this reference number for your records: 1152409150. Our team can check the repair status and follow up when you contact us through Samsung Care channels. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care