Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator

Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for

Samsung 27.4 cu. ft. Side by Side Refrigerator

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4 out of 5 stars

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Showing 251-260 of 597 reviews

Jun 18, 2025

BAMS

5 out of 5 stars review

Awesome product so far. Almost 7 years old.

[This review was collected as part of a promotion.] Great capacity, easy clean up, indicator panel for filter replacement.

Review from Samsung US

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Sep 15, 2025

Smith

5 out of 5 stars review

Love how food and drinks stay cold

[This review was collected as part of a promotion.] Great product and I love it the product. I also love how it looks.

Review from Samsung US

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May 31, 2025

Brazenhead

2 out of 5 stars review

I don’t suggest

Very deep. Sticks out far. Ice dispenser is very slow to fill up. Water dispenser takes forever. Don’t buy!

Review from Samsung US

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reply from Samsung Care

Greetings! It’s completely understandable to feel frustrated when something doesn’t meet expectations. Let us help out. You are correct that this Samsung refrigerator model is a standard-depth unit, with a depth of 33 1/2 inches with the door (28 15/16 inches without the door). As a result, the refrigerator will protrude about 6 inches beyond your countertop, which allows for a decent amount of storage space. I’ve included a Samsung support link below that addresses ice dispenser concerns. While the guide focuses on cases where ice is not dispensing, the troubleshooting steps are also relevant to your situation. The page contains helpful hyperlinks for further assistance, and we recommend watching the embedded video in full. Samsung refrigerator ice dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense Additionally, here is another Samsung support link for troubleshooting the water dispenser. This page also includes a link for replacing the water filter, if necessary. Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149410718 to help our team pull up your information. Leo

Jun 6, 2025

Aslan

5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Great features! I love samsung ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️💋💋💋❤️❤️❤️❤️❤️❤️

Review from Samsung US

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Sep 16, 2025

Angelp71

5 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Love it haven't had any issues with it looks great with the matching stove and microwave

Review from Samsung US

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Sep 15, 2025

Turbodb8

5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] Great fridge with plenty of room. Ice maker could be a little bigger.

Review from Samsung US

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Jun 24, 2025

Danielle007

1 out of 5 stars review

No Good!

Had it less than a year. It completely died. Samsung is terrible with their products and give no solutions.

Review from Samsung US

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reply from SEA Care

We are here to assist you at any time, Danielle007. We would like to discuss this experience further with you and determine the steps that can be taken to assist with your Samsung refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number (1149714112) to help our team locate your information when you message us. Have a great day. -John

Sep 15, 2025

kunz1982

5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] this works great no complains so far I would definately recommend it.

Review from Samsung US

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Dec 4, 2020

Charles

2 out of 5 stars review

Good owners Manual

i like the non protruding door handles. they give a clean line appearance. comes with a thin protective film around the front which i found difficult to remove. in my experience this film is firmly attached under the door gasket and tears away leaving behind fragments. the manual gives clear instructions. for example, to change the water filter you will first turn off your water supply valve. after a simple twist and pull of the old filter you insert the new filter and twist. the manual then suggests a 7 minute water line purge. i like the special setting to have 3 days of accelerated cooling. my experience is that all food has remained chilled or frozen.

Review from Samsung US

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reply from Samsung Care

Thank you for sharing your feedback with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. Thank you for being a Samsung customer. ^Pat

Aug 3, 2020

Joseph

4 out of 5 stars review

Great service

[This review was collected as part of a promotion.] I bought this refrigerator in May and the ice maker stopped making ice by June. I called the Samsung support line and they sent a technician to fix the problem in a timely manner. I now have the ice maker working.

Review from Samsung US

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