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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
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4.4 out of 5 stars
stars
1,422 ratings1,361 reviews
  1. 5 stars68% (965)
  2. 4 stars18% (255)
  3. 3 stars5% (71)
  4. 2 stars2% (30)
  5. 1 star7% (101)

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Showing 1,251-1,260 of 1,361 reviews
Jan 19, 2024
Reviewer name: Jeffnlily
5 out of 5 stars
5 out of 5 stars review

Great benefits

[This review was collected as part of a promotion.] I bought this over a month ago and am very pleased I did the side by side in my opinion gives us more room and is easier to access things

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Sep 16, 2023
Reviewer name: lucrob
5 out of 5 stars
5 out of 5 stars review

Samsung Fridge

[This review was collected as part of a promotion.] Bought this when we moved into our new home and so far am completely satisfied. Plenty of shelf space and fits perfectly with the kitchen motif.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Nov 1, 2024
Reviewer name: Master Reviewer
1 out of 5 stars
1 out of 5 stars review

Water and Ice maker poor and loud design.

[This review was collected as part of a promotion.] I’ve maker is noisy. Water dispenser shoots water out sideways. Also you can’t use small glasses or water shoots all over your hand.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

Hi there, We can feel the frustration you have with this fridge. We are here to help you. We recommend checking the resources below to check the noise coming from your refrigerator. Please watch the video and kindly click on the embedded words for more details. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147642792), and it will help our team pull up your information. ^Rodel

Apr 4, 2024
Reviewer name: OpusF
1 out of 5 stars
1 out of 5 stars review

Disappointed. Do not buy.

Hate this fridge. Has broke on us 4 times in less than 3 years. In addition Samsung has horrible service and help support. Never buying a Samsung again.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA Care

OpusF, we understand your sentiments about the fridge and would love to help you with this. We would like to speak to you directly regarding your fridge so we can support you better. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147014646) to help our team pull up your information. Have a great day. ^Camille

Aug 3, 2020
Reviewer name: Kenneth
5 out of 5 stars
5 out of 5 stars review

Sleek, Streamline look!

[This review was collected as part of a promotion.] We love the streamline look without visible handles. No handles was the final decision maker. We were already sold on the Samsung name and the refrigerator features! Happy!!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 4, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best fridge so far

[This review was collected as part of a promotion.] best refrigerator i have owned so far! keeps foods cool at the perfect temperature not to mentione water and ice taste amazing

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 3, 2020
Reviewer name: Luvmyfridge
5 out of 5 stars
5 out of 5 stars review

Perfect upgrade!

[This review was collected as part of a promotion.] I love this fridge. It replace one from 1983. I'm impressed with the roominess, love the led lighting, and have had no problems with it at all. Ice maker makes plenty for a family of four.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jan 29, 2024
Reviewer name: MarkinVero
5 out of 5 stars
5 out of 5 stars review

Nice refrigerator, like the in door Ice and water

[This review was collected as part of a promotion.] I have had it for about a year and have had no problems other than the Ice dispenser freezing up from non use. Now I make it a point to use it at least once a week and that solved the issue

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jun 23, 2025
Reviewer name: Roxanne
1 out of 5 stars
1 out of 5 stars review

Don't buy!

We've had this fridge for almost a year. The water filter doesn't tell you when it needs to be replaced. There's no Bluetooth. There's constant fingerprints on the doors. There's no light for the water dispenser. This was a waste of money.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA Care

We aim to provide you with a hassle-free experience while using your refrigerator, Roxanne. Let us help you. After about 6 months (and typically, about 300 gallons (1200 L) of water), the Filter indicator should blink red for several seconds when you open the door, reminding you that the filter needs to be replaced. For details, turn to page 32 of the fridge's manual, and to maintain your fridge's pristine, turn to page 42 under "Cleaning (Interior and exterior): https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149709848, to help our team locate your information when you message us. Have a great day. -John

Jan 4, 2023
Reviewer name: Rick
2 out of 5 stars
2 out of 5 stars review

Freezer

[This review was collected as part of a promotion.] After one month the inside wall of the freezer started having bumps and indentations. Samsung has refused to help so far. Clearly this is a defect

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA Care

Dear Valued Samsung Client, To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service Department at 1-800-726-7864 (1800-SAMSUNG). They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo