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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.4 out of 5 stars
stars
1,422 ratings1,361 reviews
  1. 5 stars68% (965)
  2. 4 stars18% (255)
  3. 3 stars5% (71)
  4. 2 stars2% (30)
  5. 1 star7% (101)

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Showing 1,231-1,240 of 1,361 reviews
Oct 30, 2024
Reviewer name: Kevo78
5 out of 5 stars
5 out of 5 stars review

Repeat customer

[This review was collected as part of a promotion.] Bought this back in December of 2023 and bought it because I had one prior that had been a very good one that lasted 25 years

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 13, 2024
Reviewer name: User99
1 out of 5 stars
1 out of 5 stars review

Ice maker stopped working after 9 months use.

Ice maker stopped working after 9 months use. The online service request is so hard to use. Tried to schedule a future appointment but the system says there is no pro available at this moment!!!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA CARE

Hi there, We appreciate you letting us know the condition of the ice maker. Let's help you in any way we can. The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the topics that affect ice production. We also recommend watching the videos and visiting the embedded links included. The Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147434979, to help our team pull up your information. Have a great day! ^Chrystel

Apr 4, 2024
Reviewer name: OpusF
1 out of 5 stars
1 out of 5 stars review

Disappointed. Do not buy.

Hate this fridge. Has broke on us 4 times in less than 3 years. In addition Samsung has horrible service and help support. Never buying a Samsung again.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from SEA Care

OpusF, we understand your sentiments about the fridge and would love to help you with this. We would like to speak to you directly regarding your fridge so we can support you better. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147014646) to help our team pull up your information. Have a great day. ^Camille

Aug 29, 2020
Reviewer name: Pribiggdogg
5 out of 5 stars
5 out of 5 stars review

Great Appliance

[This review was collected as part of a promotion.] I recently purchase this appliance and am in love due to the fact that I won’t be buying no more water bottles or Ice bags everything just in one.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 24, 2025
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Excellent product

[This review was collected as part of a promotion.] Excellent product very beautiful design ice maker works great Foot capacity inside the freezer and refrigerator works out great for my family I would recommend this product to all my friends.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Mar 1, 2022
Reviewer name: StewInArizona
4 out of 5 stars
4 out of 5 stars review

Water in Door and Ice Maker poor design

the water isn't centered so it misses workout water bottles cause you can't center the spout. it also throws small pieces of ice when not in crushed ice mode.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Nov 9, 2023
Reviewer name: TAK4
4 out of 5 stars
4 out of 5 stars review

Good fridge

Haven’t really had any issues with this fridge. We bought it a year ago. I wish the fresh drawers were thought out better and the shelf’s were more customizable but that’s really the extent of our conplaints.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 3, 2020
Reviewer name: Luvmyfridge
5 out of 5 stars
5 out of 5 stars review

Perfect upgrade!

[This review was collected as part of a promotion.] I love this fridge. It replace one from 1983. I'm impressed with the roominess, love the led lighting, and have had no problems with it at all. Ice maker makes plenty for a family of four.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Oct 2, 2023
Reviewer name: StevieK
4 out of 5 stars
4 out of 5 stars review

Overall nice refrigerator

[This review was collected as part of a promotion.] It's a nice quiet design. Lots of space. Lighting is good. Ice maker could stand to be faster. Had a problem with the cooling after 5 months. Support was great and came out to fix it right away.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jun 3, 2025
Reviewer name: Mar Mac
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Love my new fridge and get lots of compliments. Very spacious and the water and ice are delicious!

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455