Though it looked like Fed-Ex dragged the box behind the truck everything was in tact and ok. I never owned one before but read the reviews and compared the others and this one is awesome. Others look as if they are cheaply built and cost way more with lees features. This one (queen size) has more features PLUS massage that it pretty cool. Though I just put in place today everything seems to be great. Easy to set-up but suggest you have a second person on hand to help get in house and into place as pretty heavy but easy to slide around once legs are on it. I hope to get many years of enjoyment out of this unit. I give two thumbs up so far and think you will be happy as I am.

I am sleeping so much better since I purchased this adjustable bed. I only wish I had purchased it sooner. I have COPD and by adjusting the bed I breathe so much better. Also, perfect for sitting up in bed to read. I have a queen size four poster antique bed and this bed fit perfectly inside the frame.

got these adjustable base for a feel weeks now over the branded one that cost twice as much. They’re Sams club satisfaction guaranty, not sure what that mean for warranty but so far so good. Solid base, needing it to help elevate the head in ease with the snooring. Remote have few preset mode such as ZZZ for snoring, Zero gravity, etc....Vibration for massaging can do without and would cut the cost a little bit. Packaging sucks as it rip during shipping with minor scratches. Shipping box is made of thin recycle cardboard no padding in between for frame that weight over 100lbs. The damage would have been the reason for return but too much hassle. Overall the adjustable frame is best value for the money comparing to the brand name one, if the electronic will last .

Easy to setup! If you have an enclosed bed frame attached to your headboard and footboard, remove either side of the board that's attached to the headboard and footboard for easy installation and to prevent injuries! Remove from package and remove all the packages that are, securely, attached on the bottom of the frame. With the mechanical frame on its side, simply, connect the couple of hardness wiring together. You must screw on the 6 legs before setting up mechanical frame in its proper position! It's amazing!

I’ve been using my new adjustable frame for a couple of weeks now. I’m loving it. The motor to raise and lower the upper and lower parts is totally silent. I don’t care for the “massager” function on any bed, so I don’t use it. It’s more of a vibration and feels annoying to me. My grandson set the frame up for me, with a little help from me. It was super simple, as it was mostly put together out of the box. We didn’t have any problems with the legs fitting the screws, as other reviews mentioned. All the parts were included. Fed Ex delivered it and the box was damaged, resulting in a tear in the fabric, but it is where it doesn’t show, so I didn’t make a claim. This frame is half the price of one I looked at in the store where I bought my Serta mattress, and has more features. Overall, I’m very satisfied with the Members Mark Queen Adjustable Platform Base and would order it again.

So far my wife and I are very pleased. Frame is very heavy 750 pounds. Took frame out of box and lifted into house. Was able to slide through house and into bedroom. Easy to attach legs and plug in. WIFI was a little weird but got remote and iPhones paired. Motors are very quiet and smooth. Hope it stays that way. All is good for now.

This adjustable queen bed frame is awesome. It was easy to put together, no tools needed. We appreciate the adjustable height for the legs as well. It’s very quiet when you adjust it and the massage that we thought we wouldn’t use, we are now using every night. We shopped and researched for 4 months before making a decision and we decided with all the features and the price of under $500.00 we would buy it. Others we looked at were double the price and did not have as many features. If you’re looking for an adjustable bed frame this is the one. Thanks.

Great Product - Great quality - Love this adjustable frame - it is heavy but easy to install. Take out of the box open up screw on legs, plug in, that is it. I should have bought one of these a long time ago. So nice to get in bed and be able to read or watch TV in a comfortable position.

I purchased a queen adjustable base from a mattress store 5 years ago along with a new mattress and that base cost me $1500. The remote had a cable. It didnt have usb ports or massage or even the pillow head tilt. aand only 4 legs that have since busted and the stire wrnt out of business so i couldnt get a warranty replacement. THIS BASE IS A STEAL AT $500! Massage, usb charging, additional head tilt, A CORDLESS REMOTE! Im already planning on getting one for my mom for xmas. Thank you Sam's Club

Love the Adjustable frame, massage features & USB ports. Super quiet when adjusting. Only gave it 4 stars because three of the pre-drilled holes for the legs were too small. Three screwed in less than 5 minutes. Took an hour to get two screwed in and had to bore the last one out before the leg could be screwed in. FYI - this thing is HEAVY, takes more than one one person to get it in the house and set up.