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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 141-150 of 863 reviews
Nov 8, 2021
Reviewer name: GM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keep the remote away from the cat!

This base works great. I love the features it has. The massage is more like a shake, not really a "massage." But if you are going to have a cool bed, you might as well have that feature. lol The shipping was faster than expected. The set up was very easy to me about 5 minutes and I was well on my way to playing with the remote and finding the most comfortable position. One warning though! Make sure you keep the remote secure when you go to sleep. Apparently my cat laid on the remote and I woke up with my legs up as high as the bed would go, it was an interesting position. lol

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Apr 16, 2022
Reviewer name: Mountainmama1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works well.

Very heavy! Be sure to have 2-3 strong men to set up. Instructions were not very helpful about where to plug power cord into bed. Backup battery power is useless because instructions advise against having batteries installed unless power is out, but outlet is inaccessible once bed is set up. Bed works well and very comfortable.

Helpful?4RIWWS0NKVOO13599613437
Feb 24, 2021
Reviewer name: Michele
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with purchase

Have only had it a few weeks, but very happy. Love the fact that I got an adjustable bed for such a reasonable price, plus it has the massage feature which I really appreciate plus the tilt feature for watching tv in bed. I bought the Queen size and moved it from the front porch to the 1st floor bedroom and into place by myself, however I would recommend it be done by 2 people as it is bulky and heavy (I'm in reasonably decent condition but i wont say it was easy lol).

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Jul 22, 2019
Reviewer name: Snickerdoodle
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with my new Adjustable Base

For what I paid it was a very good purchase. I could have paid twice as much and got a better quality, but I didn't want to pay that much. I love the zero gravity option and reading in bed is much easier now. The vibration is a little loud but for the price, I am very happy. I am enjoying my new adjustable very much.

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Sep 20, 2024
Reviewer name: Matrox
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best bed frame at any cost

I happened to be an engineer. When this bed frame came in I examined it very close as the features it has for the price are many. So I looked at it and I thought well it must be a cheap design and construction well to my surprise it is constructed very well the design is excellent and the performance exceeds anything of you before. The head tilt looks like a charm and if you want this feature in the bed frame you're going to pay a lot of money, Sam Clubs provides it on a lower cost high quality adjustable frame. The vibration feature which other frames have that don't work very good it's also very excellent, it works and you can feel the three levels of vibration very well. I could go on but that's enough I just tell you if you're looking for an adjustable bed frame this Members Mark frame cannot be beat.

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Jul 22, 2021
Reviewer name: Hightech
1 out of 5 stars
1 out of 5 stars review

Bad QA on Legs Screw Threading

I plan on updating this review one day when this problem is fixed to keep it as it's high reputation it should deserve as it has great features for it's price; but only when the QA threading leg issue is fixed. Reason for 1 star is NOT because I got a defect, it happens, it's due to the fact I have read multiple reviews from months and months ago with the same issue. The manufactured date on my frame is just a few months back so it still isn't resolved or checked before packaging. You get 6 legs and 6 holes to put them in. 2 of the holes take any of the 6 legs with no issues, 4 of the holes are not drilled out right or have a wrong sized or coarse threaded nut in them. You can either force them thru, retap them or exchange, I sadly only got 3 forced thru and the 4th one is just pure stripped. If this were a TV stand or something that didn't move I'd keep it, but since this is a bed to be slept on for ~10 years, a moving bed at that; I do not feel safe with the one main middle leg wobbly. I do feel bad for Sams club having to ship out a new one and paying to take back the old as this is clearly a manufactures defect. I contacted the manufacture SouthBay International, who imports it, directly thru email 4 days ago and have yet to get a reply, I guess they just take it as acceptable losses, despite it being such an easy fix/check. I think it has not been fixed yet as quite a few people with this issue retap their holes instead of exchanging it as defective so it's not as well reported; being that hundreds of pounds are on it and it moves, I don't want to take that risk. I would recommend buying it, knowing this risk, as it's price point is unbeatable. Knowing you can exchange without issue (it will take a few weeks to arrive). My 1 star is to hopefully get attention so the defect is fixed and Sams doesn't have to keep paying for the wasted shipping of defects.

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Jul 13, 2022
Reviewer name: starr32
5 out of 5 stars
5 out of 5 stars review

a year and some months later….

I have the queen premiere and on top the 12” molecule mattress and 1 year and some months later I’m still impressed at the features this adjustable frame has. I have NEVER slept better in my whole entire life like I have since having this pair. My back is better and when I’ve overworked my body I can’t wait to get home to my bed to “heal”. The pros are endless, there are no cons imo it’s everything I hoped for when I searched for this frame. No issues. I haven’t had to even changes the batteries yet!! If you’ve been searching or wondering about an adjustable bed and looking at my review stop looking for another, don’t worry about buying an adjustable bed, this one my be cheaper than others but let me tell you, it has all the bells and whistles and does the same as the more expensive ones. I’m lying here making second review because I think it’s fair to do follow ups especially a year later. Buy this one you won’t be disappointed.

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Mar 23, 2021
Reviewer name: cjones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best adjustable frame price is perfect

This is one we have not used yet. It is in guest room. We also bought a split king for my husband and i. Wish we had not waited so long we love it. It is not a wall hugger one. Ower nightstands have a pull out tray. We are glad we did not buy a more expensive one. We are happy.

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Sep 13, 2019
Reviewer name: courtney28
5 out of 5 stars
5 out of 5 stars review

Only regret is not buying sooner!

We bought this a couple weeks ago after months of reviewing and research. This way by far the best price and seemed to have all the features of name-brand competition that was 3x the price. SO happy with this purchase, SUPER easy to put together too! My husband and I had this in place and bed re-assembled in 30 minutes or less. It arrives (and is pretty heavy!) assembled in the box- simply screw in the legs and mattress retainer and flip. Works like a dream and the Zero G is heavenly! I thought the massage feature would be meh, but it is so nice after a long day on my feet and like sitting in a massage chair!

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Dec 31, 2024
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

People with hip and lower back pain

I bought a split king . This frame fit right into my exting bed replacing the box springs and it had connection parts that allowed the split frame to work as one unit so I got to use my existing soild king size foam matress. The best mind blowing thing is how sleeping in the zero gravity setting was total game changer for my lower back and hip issues best painless sleep Iv had in year. The only bad thing I can say is I wish I would have bought it sooner.

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