Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Hi Balendu,<br /><br />We are so sorry to hear you are experiencing issues with your trash can. We would be happy to help get your unit to function properly once again. <br /><br /> <br /><br />Please try the 24-hour factory reset to your unit. <br /><br />The 24-hour factory reset goes as follows: <br /><br />Start by switching off the unit. <br /><br />Then remove the batteries from the compartment for a full 24 hours. <br /><br />During the 24 hours while the unit is off, you can wipe down the sensor and the inside of the battery compartment with a damp cloth or disinfecting wipe. <br /><br />Please also adjust the liner ring by removing it from the base of the unit and placing it back on. <br /><br />Once the 24 hours have passed you can insert good working batteries into the unit and switch it back on. <br /><br />The unit should be reset and work properly. <br /><br />If you are still experiencing issues and are within your 2-year warranty you may utilize the warranty for a replacement lid. Feel free to head to our website and file a claim so we can send you a replacement lid.

That&#39;s awesome to hear! So glad it’s a perfect fit for both spots in your home. Thanks for the great feedback!

Dear The Browns,Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Hi there, <br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br />-Nine Stars Group

Hi Arlete,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Hi Kitmenot,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Hi Karenabotta,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team