Thanks for the feedback! We get how the different battery sizes could be a bit inconvenient. If you ever need any assistance or have more questions, feel free to email us at info@ninestarsusa.com. We’re here to help!

Hi Jgg19001,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best, Nine Stars Team

Hi Tammy4jesus,Thank you for your purchase and feedback. We are happy to hear that you are satisfied with your trash can. Thank you for choosing nine stars.-NineStars Customer Service

Hello,<br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any<br />questions, please feel free to contact our customer service department via email<br />at info@ninestarsusa.com. We would be happy to assist!<br />-Nine Stars Group

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Wow, 10 years with your first set—that&#39;s awesome! So glad to hear you&#39;re enjoying the hands-free convenience again, and that it&#39;s easy for the kids too! Thanks for sticking with us for so long, and we appreciate the kind words!

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a "Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group

Hi Andy,<br /><br />We apologize for any inconvenience you may have experienced. Unfortunately, the shipment process is beyond our control. Please contact your retailer for a replacement unit. <br /><br />-Nine Stars USA

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service