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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
4.4 out of 5 stars
stars
1,633 ratings1,213 reviews
  1. 5 stars72% (1,168)
  2. 4 stars14% (229)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)

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Showing 101-110 of 1,213 reviews
Aug 13, 2019
Sam23
3 out of 5 stars review

Verified Purchase

Sleek looking

Though it is nice and sleek looking, unfortunately it seems as it’s made of a thin aluminum and can be bent easily with an accidental bump. Actually received a bent one but I was able to bend it back, just didn’t want the hassle or returning for a new one as it might the in the same physical condition. Overall, it’s ok but not good. The automatic door works but there are times you have to have to wave at the sensor 2/3 times before it opens, and closing was a bit too fast too. Just make sure you put the trash in within 5 secs or it’ll shut on you quick. Overall, I gave it a 2 stars because of how it’s thinly made and how the operations on the auto door shut/close.

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reply from Supplier Response

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Jan 11, 2024
Smith Family
2 out of 5 stars review

Verified Purchase

automatic lid worked intermittently for two weeks

like the idea of the automatic lid on both large and small trash cans, after two weeks, the large can doesn't operate. Before it seemed to "think about opening" and wasn't convenient in my kitchen while preparing dinners, had to wait to see if it felt like opening.

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reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support&#64;ninestarsusa.freshdesk.com. <br />-Nine Stars Group

Apr 9, 2014
DoctorPAG
5 out of 5 stars review

Verified Purchase

Great Value

Love the automatic opener on these stainless trash cans. I placed the 13 gallon at the end of the kitchen island and everytime I walked by, it opened. Being almost 6 feet tall, I guess my hips were just at the right height to open the lid when I walked by. So, now the can has been placed against a wall in the corner and it's great!

Review from walmart.com
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reply from Nine Stars

Hi DoctorPAG,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Feb 3, 2014
BowlersMom
1 out of 5 stars review

Verified Purchase

Beautiful to look at but does not hold up.

Purchased this trash can because I thought it is so cool. Only used it for a little over a week and now the lid is stuck in the up right position. It states on the lid to look at the instruction manual in order to trouble shoot the problem but there is not one mention of how to fix the problem. I also researched online to try and fix it with no luck. It is back in the box with the receipt ready to go to Walmart for a return. I never even got a chance to open the smaller can. Figure it will do the same thing. Going back to the regular much less expensive trash cans.

Review from walmart.com
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reply from Nine Stars

Dear Bowlersmom,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Aug 7, 2020
Ato
5 out of 5 stars review

Verified Purchase

Love my Trash Cans

I absolutely love these trash cans!! I love how they look, how they work, everything. Warning though, if you have a tiny kitchen and have to keep walking past it, it will open. I love the small trash in my room, its a nice looking quality trash can (never thought id be talking about a trash can like this). I love it. Just get it. I’ll never go back to regular trash cans now!

Review from walmart.com
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reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Jun 22, 2017
Smokinone
5 out of 5 stars review

Verified Purchase

nice set

Bought to replace a manual lift lid with foot activation. These are nice that you just get close to the lid. It sometimes activates when walking by though, no big deal really, just an observation. Smaller opening as well from the foot activated can. Overall size is the same and works great for us

Helpful?7GMS7FOU89M013599563825
reply from Supplier Response

Dear Smokinone,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Aug 5, 2014
Davis365
4 out of 5 stars review

Verified Purchase

Good so far!

I have had this about a week. The only problem I have is that I could not put the trash can under a counter top. It is just a over hang of the counter but the sensor detects the counter so I had to find another place for the can. Other than that it is a nice trash can!

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

May 13, 2013
Mandy66
5 out of 5 stars review

Verified Purchase

Great Trash Cans

This Trash Can is awesome. I am glad that I read the reviews and was told to get batteries first. It shipped faster than expected which was nice and was in great condition. Both trash cans have been terrific. I use the little one in the bathroom which is so much nicer Would definitely purchase again

Review from walmart.com
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reply from Nine Stars

Hi Mandy66,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

Mar 29, 2019
PeggyV
4 out of 5 stars review

Verified Purchase

Worth it!

My old trash can lid was leaving marks on my wall. This design and auto open/close is great and doesn’t leave marks. I’m happy! ! However, the lid doesn’t allow sufficient open time if you are dumping a vacuum, or or have multiple items you’re throwing away. It closes on you so you have to manipulate it to stay open.

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reply from Nine Stars

Dear Peggy,Thank you for your feedback and purchase.We are happy to hear you love the trash can.Please feel free to contact our customer service with any questions.We would be happy to help you.-NineStars Customer Service

Sep 8, 2014
bocie
5 out of 5 stars review

Verified Purchase

I love the automatic trash can

We have had an automatic trash can for the last 10 yrs. It is really the way to go. Our last one was the really slim one, I like this kind better. the small one is perfect for the bath if you have dogs that like to eat the trash. the color of the grey top blends in w/stainless appliances . Not a big expense for what you get. as we have just got this one I can't say about durability, but our last one was made by same company and lasted about 7 years

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service