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Customer reviews for Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal. for
Nine Stars Stainless Steel Sensor Trash Can Set - 13.2 gal. / 2.1 gal.
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4.4 out of 5 stars
stars
1,622 ratings1,202 reviews
  1. 5 stars71% (1,158)
  2. 4 stars14% (228)
  3. 3 stars4% (71)
  4. 2 stars3% (49)
  5. 1 star7% (116)
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Showing 1,021-1,030 of 1,202 reviews
Apr 21, 2011
electronic1
2 out of 5 stars review

looks good but does not work all the time

Simply put! The trash can looks great but does not work all the time. I have used multiple new batteries which does not seem to matter.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello,<br /><br />We are so sorry to hear this. What is the issue you are experiencing with your unit?<br /><br />-Nine Stars Group

Jun 19, 2011
oneofeachclolor
1 out of 5 stars review

Lid doesn't open

They look great,the little one works good-but the lid on the big one doesn't open at all.We will have to return them.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello,<br /><br />We are so sorry to hear this. Have you tried resetting your unit? Please feel free to call us at (909)620-8877 for further assistance.<br /><br />-Nine Stars Group

Aug 15, 2019
Martha
5 out of 5 stars review

Good product

Love the can I am always in the kitchen and have to open my old can now I dont have to just slide and dump.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Nov 9, 2017
Bernie
5 out of 5 stars review

Lovem

We love our cans. The hands free feature is very nice, and helps keep the area clean with less spills.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Bernie! <br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.<br />Best,<br />Nine Stars Team

May 13, 2019
Unhappy
1 out of 5 stars review

Don't buy it

Can I rate it less than 1? Broke after 2 months and no way to repair. Numerous complaints online which I wish I saw before I purchased.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. <br />-Nine Stars Group

Mar 8, 2016
sheshe
5 out of 5 stars review

love it!

The trash can was everything I thought it would be , I just love it because it is so convenient when you are cooking.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi SheShe,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team

Oct 7, 2011
122160
1 out of 5 stars review

Junk

If you are not physically capable of opening a garbage can lid, I suppose this would be one option. I'd just as soon throw my garbage in a paper bag.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Nov 6, 2017
klovesd2007
3 out of 5 stars review

Great but arrived bent

I love this trash can but mine arrived bent and it won't pop back out. Disappointing for the amount that I paid.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Klovesd2007, Thank you for your purchase.We are very sorry you unit was received dent. The unit can get damaged during the shipping process The units should not have any dents,this is not normal. Please contact us at your earliest convenience for you 2 year warranty claim.-NineStars Customer Service

Jul 26, 2011
msfili
5 out of 5 stars review

love it!!

I bought this a month ago and absolutly love it. It is so sheik looking and goes great in my kitchen.

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Mar 20, 2016
Marie
5 out of 5 stars review

2 times the fun

My family loves the automatic lids on these cans. The batteries seem to last quite a while. It's great at keeping my dogs out of the cans too!

Review from walmart.com
Helpful?7GMS7FOU89M013599563825
reply from Nine Stars

Hi Marie,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com. Best, Nine Stars Team