The back frame came broken and the connector was missing. We called the “missing parts” line and they said they couldn’t help us because it was broken. We called Sam’s Club to replace it and they said we had to bring the couch in. Since the item was out of stock at the store, they said they couldn’t replace it. The couch was super comfy but a hassle due to the fact that it came broken and with missing parts.

Sam's needs to update the furniture descriptions to indicate delivery is to the door ONLY. I called customer service to ask if delivery is to the door or in home setup so I would be prepared. They said in home set up. The driver arrives and asks if he should put the 2 extremely large boxes in the garage. He said they do not set up furniture, not to mention, he was the only person on the truck and couldn't lift it by himself. In addition, the chemical smell is strong. The couch is nice.

Beautiful sectional, it is the perfect size for our sunroom!

You can't beat the comfort of this sectional. T-shirt soft to the touch and very soft sitting. Good to curl up with the family for movie night.

Love everything about this couch. Beautiful color and easy to keep clean. The throw pillows add a pop of navy blue. It is also extremely comfortable.

It sits very well. It is very comfortable. It is a good size. I would prefer a darker color. It seems to be really sturdy. The price is not to bad.

Beautiful piece of furniture. Comfortable and very spacious. Large enough for my family. Love that it comes with cushions. Very affordable.

The couch is comfortable. The fabric is a little interesting in texture, but it says it is stain resistant. It also has reversible cushions.

Couch arrived with the side bashed in and damaged. Three calls to customer service later, and it still sits in my house damaged without a date for them to pick it up for return. Customer service is awful and the couch is horrible quality.

This sectional it’s perfect for our little living room.. it’s super comfortable and perfect price. We got it during 4th of July sale.. totally worth it ! ..