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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 911-920 of 7,972 reviews
Jan 30, 2025
Reviewer name: Jackie22
2 out of 5 stars
2 out of 5 stars review

This product has changed

I have noticed that the texture as well as the feel of the tissues have changed. They feel dry. They have always felt moist to me and to my nose. I buy them so my nose does not get chapped. Let me tell you I have a chapped nose from using puff plus with lotion. I am beyond upset that after blowing I have to use vaseline to help my nose. Why did you change the formula?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're very sorry you had this experience recently, Jackie. We check the quality of our products many times during the manufacturing process, because your safety and comfort are so important to us at Puffs. We're disappointed our Puffs didn't measure up, and we'd like to speak with you about it, if you could please give us a call. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-777-8337. Thank you, and we look forward to hearing from you. -The Puffs Team

Sep 25, 2022
Reviewer name: JaMaGo
1 out of 5 stars
1 out of 5 stars review

Very rough texture

I normally buy Kleenex brand tissues, but our local BJ’s did not have them, so I thought I’d try the Puffs Plus Lotion tissues in the large pack. These tissues are so rough on my face and nose, I will never buy them again. The Kleenex brand I buy doesn’t have lotion In them and are much softer than the Puffs.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Puffs Plus Lotion is our softest, most gentle Puffs yet. We're very sorry you had that experience. It's certainly not something we'd expect to hear. We'd like to look into this further for our quality team. When you get a moment, please give us a call at (800) 777-8337.

Feb 20, 2012
Reviewer name: Lousorenose
1 out of 5 stars
1 out of 5 stars review

What's Happened

I have bought Puffs + Lotions for many years, the past few years I noticed the size of the sheets were shorter in the same size box, then last year the box changed and is smaller and still the sheets are shorter. Then their is the softness, their was like no lotion in the last several boxes I bought, I use them a lot due to sinus and allergy problems. I WANT MY OLD PUFFS BACK, MY NOSE IS SO SORE!!!!!!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 24, 2020
Reviewer name: DutchT2
5 out of 5 stars
5 out of 5 stars review

SO soft! Durable too.

We use about 15 boxes a month because my husband has a sinus issue, but we got a box this month that had tissues as hard as the box. Very odd.Not normal.I looked all over the box and don't see any kind of serial number or product number so I can inform you what Lot it came from. It's so odd feeling.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Oct 29, 2016
Reviewer name: Nutmeg
5 out of 5 stars
5 out of 5 stars review

Need new colors

I buy the large three-pack boxes -- for at least seven or eight years. I have severe allergies, so I use a lot. Love the product, but have you ever thought of doing the boxes in solid colors? Like navy or burgundy solid or with, perhaps, a white stripe, for example. All the ones that I have seen are green or brown designs that don't go with any of my furniture. I'll keep using this product but would love to see other colors for the boxes.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: RACHELMFL_1067052
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] it's cold season, and with my little one that means lots of tissues. I like the puffs plus lotion because they are heavy duty and are also very moisturizing. My daughter can wipe her nose as many times as she wants and there's no chafing or redness

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jun 6, 2022
Reviewer name: bpm2
5 out of 5 stars
5 out of 5 stars review

Best there is available

When I have a cold or suffer from allergies, there is no other tissue that even comes close to Puff's Plus. It keeps me from getting a burn mustache from blowing my nose so often. It is also strong as well as soft, could not ask for a better tissue.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 14, 2021
Reviewer name: DARivera
2 out of 5 stars
2 out of 5 stars review

RIDICULOUS!

I purchased a half-dozen boxes of the 124-2 ply tissues (37000-393467) and the darn things come out 1 tissue at a time, they aren't self-feeding, which is a real pain in the hiney when it gets close to the bottom. When I started on my 2nd box, they were the same. If this is the production 'norm' now, I'm no longer buying Puffs.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 21, 2013
Reviewer name: SoreNose2
1 out of 5 stars
1 out of 5 stars review

None

I have bought Puffs Plus Lotion for years and have always liked the product. Recently they have made changes and it seems as though there is no lotion in the tissues. I currently have a cold and my nose is getting sore. This did not happen before and the quality of the tissue used to be softer. I will be switching to a different brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We're sorry to hear about your recent bad experience with your Puffs! It's definitely not good and we'd hate to lose you as a fan! The quality of our products shouldn't by going down by any means and we're sorry you had to experience that. Would you mind giving us a call at 1-800-777-8337, Mon-Fri 9AM-6PM EST? We'd like to make this right. Thanks for reaching out!

Apr 1, 2016
Reviewer name: KIMBERLYHTN_890279
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Very soft and durable. Keeps your nose and area around it from getting chafed or dry at all. Usually from most tissue with excessive use you get at least a little dryness or discomfort, but not with Puffs plus lotion.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392