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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 801-810 of 7,972 reviews
Apr 1, 2016
Reviewer name: MARISAPTX_351855
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Puffs has always been my choice of facial tissue, unless the price is too high. This version has definitely got to be my favorite, it's soft and doesn't irritate my skin. Definitely going the grocery list.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jan 7, 2022
Reviewer name: Snot
1 out of 5 stars
1 out of 5 stars review

No lotion? Feels same as box of cheap tissues

My nose was so raw from my cheap tissues I opted to buy Puffs plus lotion thinking it was worth the price. I bought a three pack and was very disappointed when the tissues felt like cheap tissues instead of the silky lotion tissues I remember from so many years ago. With so many varieties of "soft" Puff tissues, how do I know which one is the good one?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're sorry that you're feeling disappointed, since we can assure you that all of our tissues go through many quality checks to ensure that you can enjoy great comfort with them. As well, we'd like to mention that we did add 40% more soothing lotion to our Puffs Plus Lotion tissues in 2019, and this is the last change we've made to these tissues. We'd like to learn more about your experience, so please give us a call at (800) 777-8337 when you're able.

Feb 5, 2013
Reviewer name: Sissle
2 out of 5 stars
2 out of 5 stars review

Plus lotion--really??

You have changed your product because this tissue used to be soft. I have allergies and use tissues multiple times a day and I can not recommend this product. Feels like wiping my nose with tree bark. Go back to the old Puffs with lotion--it was better

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 30, 2009
Reviewer name: tara
5 out of 5 stars
5 out of 5 stars review

where is the lotion

i refuse to use any other tissue, but i am about to change that, the last triple package of Puffs Plus seems to have no lotion at all in it the batch code on the box is 8356u0201s143331 upc code is 037000075455 I know you use one of these to track the product so someone can find out who did not do their job. Please tell them it is their fault I now use Klenexx Ultra.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: SHANTCA_895834
3 out of 5 stars
3 out of 5 stars review

[This review was collected as part of a promotion.] I bought Puffs tissues about ten years ago and I loved the quality. It was thick and very soft. In recent years, it has gotten much more rough. It works ok, but it can be softer. The quality is not as great as what it was before.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jun 10, 2014
Reviewer name: MonicaG
5 out of 5 stars
5 out of 5 stars review

Super Handy in the "to go" pack!

Puffs Plus with Lotion to go is super handy while out and about. It's gentle on tender noses and perfectly packaged to stay neat and still gives easy access to tissues. #passthepuffs please! Thanks @Influenster for setting me up with the #TLCVoxBox to test this product!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 10, 2022
Reviewer name: Redbaker
5 out of 5 stars
5 out of 5 stars review

10/10 recommend!

I love Puffs tissues! They’re so much softer and more durable than other brands. I always buy the ones with lotion. They’re so soothing when you’ve got a cold and your nose is feeling rough from running. I always recommend puffs over any other brands.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: DONASGA_908024
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Wow, I really liked this tissue. I never tried it before because I thought it would be to soft, well it's great. I suffer from allergies seems like all year round so my nose needs to be wiped all the time. I found Puff Plus Lotion actually to be soothing to my nose and not harsh. Luv this tissue.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Nov 5, 2014
Reviewer name: Nicshow
1 out of 5 stars
1 out of 5 stars review

Big Change in Quality

I've bought Puffs Plus for years but I've purchased my last ones. They used to be softer, thicker and have more lotion. I could get through a common cold and not have a sore nose. But apparently that has changed. The nose doesn't lie! I will be searching for a better product. I don't understand why a product would be degraded like this.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We are sorry you are having issues with our product! We would love to discuss this further. Do you mind reaching out to us at 1-855-236-3353, Mon-Fri 9AM-6PM EST? We hope to make this better!

Dec 16, 2023
Reviewer name: Masketts
3 out of 5 stars
3 out of 5 stars review

Box size

I love this tissue until my last purchase. You changed the size of the box and the 2 custom tissue box covers that my recently deceased husband made and the box cover we got out west on vacation are all too small now. I don't want the box on display without the covers so I will have to switch the cube tissues to another.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We apologize for this experience with your recent Puffs cubes, and we'll share how you feel about this with the team. While the size of the packages has changed, hearing from loyal consumers like you is important to us, and we're passing your message along to see how we can help improve this for the future. If you want to discuss this further, call us at 1-800-777-8337, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you.