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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 71-80 of 7,972 reviews
Mar 14, 2026
Reviewer name: AutumnM
5 out of 5 stars
5 out of 5 stars review

A nose in need

My nose, indeed do sure deserves the puffs indeed, because let me tell you when I have the flu. I was using these suckers nonstop. Every second they grabbed the start from right out of my nose and helps me out with no rashes. I had a peace of mind, knowing that my nose won't be scratched up by some cheap tissues. You can actually feel the lotion actively working in your nose particles. I refuse to use any other tissues on my nose.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Feb 7, 2026
Reviewer name: Tina4
3 out of 5 stars
3 out of 5 stars review

The newer Puffs tissue is awful.

I have always used Puffs Lotion tissue.. When my store ran out I had to resort to Kleenex brand which I don't like. When I finished up Kleenex brand tissue, I was able to get Puffs again. Thank goodness! However, I have noticed that they are not as thick as they used to be. .I now blow a hole threw it in blowing my nose. Gross! Bring back the old Puffs because the new product is awful.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi Tina, thank you for reaching out and for being a long-time Puffs Plus Lotion user. We’re sorry to hear that the tissues no longer feel as thick as you remember and that they’ve been tearing during use — that’s certainly disappointing and not the experience we want for our consumers. Your feedback is important to us, and we’d appreciate the opportunity to learn more and share your concerns directly with our Product Quality team. Please feel free to give us a call at 1-800-777-8337, Monday–Friday, 9:00 AM–6:00 PM EST, so we can better understand what you’re experiencing and see how we can help. Thank you again for taking the time to share your feedback with us.

Feb 14, 2026
Reviewer name: Scowes
5 out of 5 stars
5 out of 5 stars review

This product is a deal breaker on tissue!

I've been sick for 2 weeks, accidentally purchased another brand of tissue yesterday. It said “lotion” and I grabbed it. Noticed when I used the FIRST one from the box, something is wrong with these. I literally dug the previous box from my trash to compare. PUFFS makes a difference!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 12, 2026
Reviewer name: Hidee
1 out of 5 stars
1 out of 5 stars review

If it is not broke, don;t change it.

I have used Puffs for most of my life with total satisfaction. However, someone within your design team decided to change the size of the square boxes that USED TO FIT in my tissue dispenser covers. I am now forced to use KLEENEX.. Thanks for the disappointment.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 30, 2026
Reviewer name: Grandma26
3 out of 5 stars
3 out of 5 stars review

New material not soft.

Puffs Plus Lotion has been our go-to tissue. My recent purchase of a 4-pack of family size tissues has a different quality of paper being used. Certainly not as thick or as soft as previously. I hope this is just temporary and the quality returns. Disappointed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for taking the time to share your experience with us. We’re sorry to hear that your recent 4‑pack of Puffs Plus Lotion didn’t feel as thick or as soft as you’re used to. These tissues should always feel soothing and comforting, especially when you’re not feeling your best, so we understand why this change was disappointing. We’d really like to learn more about the specific packages you purchased so our team can look into this further. Please give us a call at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.

Jan 25, 2026
Reviewer name: Manette
1 out of 5 stars
1 out of 5 stars review

Awful tissue now

I have always bought puffs plus lotion because they were thick soft and very gentle on the nose.Now they are thin very rough like sand paper and no lotion.My nose is red and sore now.I returned all 4 boxes back to the store and bought a different brand.Puffs are awful now

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi Manette, thank you for sharing your experience — we’re really sorry to hear how uncomfortable this was. That’s certainly not the experience we want anyone to have with Puffs tissues, especially if you’ve relied on them for comfort in the past. We appreciate you taking the time to explain what you noticed, and we’d like to learn more and help make this right. Please feel free to contact Puffs Consumer Care at 1-800-777-8337, and our team will be happy to assist further.

Mar 20, 2022
Reviewer name: Bpatolo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Smaller boxes

Same great quality but i miss the larger boxes.

Helpful?23T3SJYKI02013599411392
Apr 11, 2026
Reviewer name: Dana N
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Soothing relief during allergy season

Love these tissues when the family hits allergy season. These dont rub yoyr nose red and raw.

Helpful?23T3SJYKI02013599411392
Jan 6, 2024
Reviewer name: Chesty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The only facial tissue we buy.

Great tissue that doesn’t irritate my skin.

Helpful?23T3SJYKI02013599411392
Mar 1, 2026
Reviewer name: Mary G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than all the rest

They are superior to any other tissues. I keep them in every room and both of my vehicles.

Helpful?23T3SJYKI02013599411392