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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 251-260 of 7,934 reviews
Jan 19, 2026
Zippy
1 out of 5 stars review

No longer the best!

Puff Plus used to be a great tissue for a sore nose! But GREED has as struck again! Now they are like an expensive version of low quality tissues! NO LOTION AND ROUGH!! I will not be buying them again! It's a shame that GREED has ruined so many great products,foods, clothing, everything!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi there, thank you for sharing your experience. We’re really sorry to hear how disappointed you are — that’s certainly not the experience we want anyone to have, especially with a product meant to be gentle and comforting. We appreciate you taking the time to share this feedback, as it’s important for our team to understand concerns around softness and lotion feel. If you’d like to discuss this further or have us look into it, please feel free to contact Puffs Consumer Care at 1-800-777-8337. We’d be glad to help.

Dec 2, 2022
anne
1 out of 5 stars review

Awful smell!

These smell terrible!! When you lose your sense of smell these work like a charm, the moment your smell begins to return look out because they have the most wretched smell! I accidently touched one to the tip of my tongue and it actually made my tongue "tingle". That is very scary!!! Don't buy.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We always want Puffs to be there for every nose in need, so we're so sorry to hear this, Anne. While our products have been proven safe when used as directed, this surely is a surprise to hear. Your health and safety is very important to us, and our team would love to learn more. We hope you're feeling better now, and will give our Safety Team a call when you have a moment. You can reach us at (800) 777-8337.

Nov 21, 2025
GramSuz
4 out of 5 stars review

Soft But More Lint

Have used this product faithfully for too many years to count but lately the cube boxes have had many tissues that are covered in large pieces of lint. These large pieces of lint then fall all over the place when you pull one out to use. These lint pieces also cling to your face as well as your nose when using which at times may be accidentally inhaled.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 11, 2024
Suge Knight
2 out of 5 stars review

Verified Purchase

Two ply? No thanks!

I find myself often, grabbing 2 to 3 and even sometimes four tissues because the tissues are so thin and only two ply. It’s better to grab the Kleenex brand or maybe even the Sam’s Club brand. I’ve honestly haven’t tried the Sam’s Club brand yet. If the Sam’s Club isn’t two ply I will most likely not try it. It’s a safe bet to try something else though

Helpful?23T3SJYKI02013599411392
reply from Puffs

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Puffs. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

Mar 19, 2022
Austyn
1 out of 5 stars review

Bring back big boxes

If these were the only puffs plus that ever existed, they'd get five stars. However as they've replaced my beloved long boxes, they get one. With this packaging, you get fewer tissues for almost the same price. There's more environmental waste (okay, not much but a little) via more boxes. It's near impossible to pull out just one tissue. Heck, half the time you pick up the entire box.

Helpful?23T3SJYKI02013599411392
reply from Supplier Response

We're sorry to hear you're having trouble finding your favorite box size near you, Austyn. While we have many different Puffs sizes available, it's up to the store on which items they choose to sell. If you aren't seeing your favorite version near you, we'd recommend contacting Sam's Club directly by calling 1-888-746-7726.

Nov 26, 2025
bethanye75_1934
5 out of 5 stars review

The best tissues on the market

I have been using these for years. I am so glad I discovered them because they are a lifesaver for when you are so sick that you are going through 1-2 boxes a day. The reason being is that your nose doesn’t get all red and raw from blowing/wiping it all day like it does with other tissue types. There is no scent, so it is fine for scent sensitive people like me. They are a nice thickness. The past few years, I have gotten sick a ton and these tissues have consistently held up. They are so reliable. I recommend them to everyone I know when tissues come up in conversation.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Jan 3, 2026
Personatcomputer
2 out of 5 stars review

Significant product decline

After decades of loyalty, we're sadly having to switch brands.. The quality has dropped—the product is thinner, rougher, and now irritates our skin. We would have gladly paid more for the original quality, but these are now no better than cheaper competitors. It is truly a shame to see such a great product deteriorate.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Hi there, thank you for taking the time to share this feedback. I’m truly sorry to hear how disappointed you’ve been — especially after being a loyal user for so many years. That’s definitely not the experience we want anyone to have, and it’s frustrating to feel like the quality has changed for the worse. Since this sounds like a product-quality issue and not a delivery concern, we’d really like to learn more and help make it right. Please contact our Puffs consumer care team at 1-800-777-8337 so we can talk through what you experienced and gather details from the packages you purchased. We appreciate you letting us know — feedback like yours is important and helps us improve.

Oct 12, 2025
Evans59
2 out of 5 stars review

Poor quality control

I purchased this tissue mainly for the softness and strength. However, I'm now having problems with quality. I'm finding more large white particles in/on the tissues themselves. This is leading to severe respiratory issues if inhaled. I have photos if necessary.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We’re sorry to hear this and we appreciate you bringing this to our attention. The softness of facial tissues is directly related to the amount of lint. The softer the paper, the more lint there may be. However, an excess of lint can build up on the manufacturing line. Our Quality Team regularly shuts down our manufacturing lines to remove excess lint that could drop onto products, so that they should reach you in the best possible condition. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-777-8337. Thank you, and we look forward to hearing from you. -The Puffs Team

Dec 20, 2022
Dallas
5 out of 5 stars review

Verified Purchase

Puffs Plus Lotion Facial Tissues

soft on the nose; great for allergies

Helpful?23T3SJYKI02013599411392
Dec 17, 2022
Phil Lindenmeyer
5 out of 5 stars review

Verified Purchase

Gift Tissues

Bought as a gift for folks that never have enough tissues

Helpful?23T3SJYKI02013599411392