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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Feb 23, 2014
Beautiful
1 out of 5 stars review

Very disapointed

I love puffs plus with lotion BUT, what did you do to them??????? There is no lotion like before..... I am so sad. It was a comfort to know that even though i was miserable with a cold at LEAST i wasn't tearing up my nose and surrounding area. I have brought my girls up on puffs but now where not so sure these households will continue to purchase this product. Just so you know i did purchase more than one time thinking that i maybe just got a bad batch.............unfortunately not the case.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We’re sorry to see you aren’t happy! We’d love the chance to resolve this for you! Would you mind giving our team a call at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? We’d love to make this right for you! Thanks so much for reaching out and giving us the chance to fix this!

Jul 29, 2010
sewingbaba
5 out of 5 stars review

I love PUFFS!

I have used puffs exclusively for almost 40 years now. Every time I use another tissue, I find them sorely lacking in softness. We lived overseas for several years where having a tissue quickly available for multiple uses was absoutely necessary and the pocket puffs were a necessary item in all my bags. I love this product and don't understand why the other brands are still on the market.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
CAROLYNTNY_560508
5 out of 5 stars review

[This review was collected as part of a promotion.] These tissues are soft, thick and absorbent. I don't normally buy tissues with lotion in them, but I would buy these during the winter when my nose/skin is extra sensitive and dry. I would also buy them if I was sick and repeatedly blowing my nose to try to prevent my skin from getting really irritated.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Feb 7, 2025
Tbshadow13
1 out of 5 stars review

Don’t waste your money, they’re defective

Have spent $$$ on Puffs over the years and for the past year or so, ALL boxes are defective. Shedding clumps of white lint on everything you wear, floors, any surface. Not sure what happened with their manufacturing process but it’s gone downhill. Breathing in dangerous lint, often from the first tissue you pull out of even the large boxes, and especially once you reach the end of the small ones.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you so much for leaving your review and we're sorry you feel this way. Our tissues go through many quality checks to ensure that we’ll be there when your nose is in need. A few things can happen that can cause an excess of lint. First, the softness is directly related to the amount of lint; meaning, the softer the tissue, the more lint there will be. The second cause is lint builds up on the manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We’ll share this with our Quality Team and appreciate you bringing this to our attention.

Apr 1, 2016
HEATHERJOH_563467
5 out of 5 stars review

[This review was collected as part of a promotion.] I love Puffs Plus Lotion tissues! In the throes of a wicked winter cold, wiping/blowing my nose for the hundredth time becomes painful, and many tissues feel rough. Puffs Plus Lotion is one of the only tissues that bring relief instead of misery.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Apr 17, 2013
Softness
1 out of 5 stars review

Not what it used to be.

I have been a user of Puff's Plus lotion forever, and love the softness of the product. However the last few boxes that I've bought, the tissues are not sift and actually hurt... even my Scott toilet paper seems softer. Please, if you want to give us a different product than we're used to, lower the price - and don't preach it's softness any longer.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 16, 2023
Dboon
1 out of 5 stars review

Poorly made now, nothing like it was

This product changed. Thin and cheap, tears easily. It doesn’t have any lotion on it anymore either as it’s now very coarse to the touch. While it is still just as expensive it is nothing like it used to be quality wise. I end up with a handful of shredded tissues when I try to pull one out of the box. After being a years long customer I will never buy this product again. You blew it.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

With the many quality checks we have in place you should always get the best, so we're sorry to hear this. We hope it helps to know, there haven't been any changes since 2019. We'd like to get more information to help, as well as share this with our Quality Team, so when you have a minute please get in touch with us at (800) 777-8337.

Sep 9, 2022
jessieestie
5 out of 5 stars review

The only thing that touches my nose

I suffer from seasonal allergies and I get really snotty and whatnot. I will only use puffs plus lotion. Nothing else can come near my nose.y husband will easily blow his nose in the crunchiest paper towel he can find and it just makes my skin crawl. He sometimes has my daughter use toilet paper to blow her nose solely because it’s the closest thing to him sometimes but I am trying to nip that in the bud before she becomes a traitor. A nose in need, needs plugs plus, indeed.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
PATTIHIL_1066331
5 out of 5 stars review

[This review was collected as part of a promotion.] Perfect....especially when you're fighting colds!! This is a soft, non-drying tissue that doesn't raw your nose when you're in a situation where you're using them almost non-stop. We have a stock in the house so we're sure to have them when they're needed.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Dec 19, 2013
sbrown2004
4 out of 5 stars review

Makes my nose feel good!!

I received a sample of Puffs Plus Lotion in my #JollyVoxBox from Influenster. I LOVE them! It couldn't have come at a better time; winter in the midwest! My nose is always so irritable and runny! I can wipe/blow my nose repeatedly without any irritation or making my nose all red like Rudolph!

Review from puffs.com
Helpful?23T3SJYKI02013599411392