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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 2,161-2,170 of 7,934 reviews
Feb 24, 2010
LCB641
5 out of 5 stars review

Couldn't of survived without them!

On February 4 I came down with bronchitis. It was the worst cold I have had in 15 years. It lasted 4 weeks. I bought 6 boxes of Puffs w lotion, and after 4 wees of blowing my nose NOT ONE TIME did my nose turn red nor peel. THANK YOU PUFFS! The tissue you have developed is one of the best things the world has to offer! I am forever faithful and hooked. Keep at it!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 18, 2014
GrannyMae
3 out of 5 stars review

I have always like puff's with lotion over any other facial tissue

I always recommend them to family and friends. But the last couple years, I have been somewhat disappointed in the quality of the tissue and the packing distributor. I have purchased these in large quantities so we have a rectangle box in every room at all times and sometimes halfway down the box of tissues they are bunched up like an accordion, and thin one sheet layers. They just don't appear to be as strong as they once were, either..... I recommend Puff's to every one and for my friends to see how thin they are, not sure I should still recommend them. I do have a suggestion for Puff's with lotion, and that is to post on the tissue box that the tissues are not recommended for cleaning eye glasses. Some elderly folks forget about that. And I wish that Puff's were a wee bit stronger. I won't give up though, I will still purchase Puff's;)

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Aug 6, 2018
Mountain33
5 out of 5 stars review

The tissue - perfected.

The Puffs Plus Lotion with Vicks is the best part about having a cold. What a great idea. Whomever the person in R&D who suggested this is - deserves a raise and a promotion. I hope Puffs keeps this product available permanently. Absolutely helps relieve the suffering from a cold. Keep up the great work! These are so wonderful I would consider contracting a cold just so I had an excuse to use these. Ok that probably crossed a line, but seriously these are great.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

It means so much to hear you love our Puffs! When you’re feeling under the weather, we know it can be a drag until you feel better. We’re glad our tissues can help provide some comfort!

Apr 1, 2016
NICOLEGPA_547877
5 out of 5 stars review

[This review was collected as part of a promotion.] These tissues were so soft and yet thick unlike some brands. Definately will continue to use. They don't irritate your nose after repeated wipes like some other brands. My kids loved how soft they felt too!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Nov 24, 2009
Hotmama
5 out of 5 stars review

LOVE EM !!!

they are the only tissues we buy at home and/or send to preschool. We always buy Puffs with lotion, no more scraped up, pink, irritated, dry noses when we have colds. Our family is a Puffs family. We even love the ones with Vicks, wish they had a stronger Vicks smell that would last longer though but they help a stuffy nose anytime.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 25, 2011
2556
1 out of 5 stars review

What happend to puffs plus?

I do not know what has happend to puffs plus but the last 4 single boxes I have purchased become scratchy 1/2 way through the box, like they stopped putting the softner on it. I have purchased and enjoyed puffs plus for the last 5 years and have never had so much trouble before. I have had to throw away a lot of tissue because it is just to scratchy to use. I e-mailed P&G to ask them what happend 5 days ago and have not gotten a response. I am disapointed and think I need to look for a new brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We value your loyalty to Puffs. I'm sorry to hear that your recent purchases have seemed rough. This is not what we'd expect, as we recently made Puffs softer. Please give us a call with your recent box handy at: 1-800-777-8337.

Aug 7, 2024
Tammy89
3 out of 5 stars review

Quality has gone way down

Puffs Plus Lotion has always been my go-to facial tissue. The last several boxes I purchased were not up to the Puffs’ quality I have always appreciated. Every third tissue or so feels like cheap wrapping tissue paper. Not soft at all. I’m sadly disappointed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thank you for sharing your experience with Puffs Plus, Tammy. We want you to know we have many checks in place to ensure our products deliver the best results for you, so we're sorry to hear our tissues didn't feel the same this time. We'd like to learn more about this for our team, and provide assistance, so please give us a call at 1-800-777-8337.

Jan 9, 2012
DissatisfiedMissourian
1 out of 5 stars review

Not as Soft as They Used to Be.

Your product was always 5 stars in my house, but ever since the new box designs came out for the Puffs Plus Lotion a few months ago, they have been very rough. I've used about 3-4 boxes and they feel like the texture of a generic..I have been using this tissue for well over 10 years and have never been tempted by any advertising gimmicks to use any other. I am now very close to switching to some other brand. I will try one more box, but I cannot continue to waste money on a product I can no longer enjoy using..

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

Thanks for being such a loyal Puffs consumer. I'm sorry you're disappointed with Puffs Plus. While we did make Puffs softer and more flexible we wouldn't expect what you're reporting. We would like to get some details about your experience. Please give us a call at your convenience with your product handy, at 1-800-777-8337. Thanks!

Aug 14, 2012
SadPuffs
1 out of 5 stars review

Bring back the old Puffs Plus with Lotion

I have been using Puffs Plus with Lotion for years and have noticed that the softness and strength of the tissues has changed. Please bring back the old Puffs Plus with Lotion. Old is good. Me and and my red nose want the old Puffs Puffs with Lotion back.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We would like to get some more details from you concerning your experience. Please give us a call at (800) 777-8337 at your convenience.

Feb 25, 2018
coveredinlint
1 out of 5 stars review

lint from tissues

I have been buying Puffs plus lotion for years and the product satisfied my needs. A few years back you decreased the amount of lotion (aloe) and the product became marginal. Once again the product has changed and this time I find lint in all my pockets and purse. It is so bad that the lint scatters as I pull tissues from the box. I purchased the 124 2-ply tissue box. There are no identifying marks on the packaging unless it was on the lid that was torn off and discarded for access to the tissues. Please tell me this is a faulty lot and that it is not what I can expect going forward. Should that be the case I will be back on the market looking for soft, soothing, reliable tissues. Footnote: I found access to your contact difficult to navigate whereas my box size was not listed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

Your loyalty means the most to us and we do want to let you know that in June of 2017, we did remove some ingredients to enhance the overall Puffs experience. this certainly shouldn't have affected the quality of your tissues, which is why we'd like to gather a few more details to look further into this. Also, we'd like to share with you that the softness of facial tissues is directly related to the amount of lint. The softer the paper, the more lint there may be. However, an excess of lint can build up on the manufacturing line. We regularly shut down our manufacturing lines to remove excess lint that could drop onto products, so that they should reach you in the best possible condition. Please give us a call at (800) 777-8337 so we can get you back to the tissues you can always depend on.