i have been a loyal customer for years! what happened to the quality of the tissue paper? it used to be thick AND soft. now its so thin, almost transparent and certainly not as soft as it used to be. i am completely dissappointed and wish i did not purchase the four boxes in hopes that i may have gotten a "bad" batch from the wholesale store previously but i was wrong. the puffs plus that i remembered quality having been has now gone down the drain . i have found generic brands to be better quality.

[This review was collected as part of a promotion.] Puffs always is amazing and is the best brand of tissue out there! I really love the lotion in these tissues. It keeps your nose and face soft. It doesn't dry you out or leave you with a rudolf nose! Love, love, LOVE puffs plus with lotion!

I absolutely love Puffs Plus Lotion! It has seriously been the only kind of tissues I have used since I was a teenager. I have almost constant allergy issues and they keep my nose from getting red, flaky, and painful. I have and will always recommend them to people when they're sick. I will never stop using them.

I have been a committed puffs plus customer since the 80's and over time I noticed significant changes. However recently, the change is even more evident. Is there even any Lotion in them anymore? And what happened to the wonderful softness/ thickness they had? Changing this product is unfortunate, does it really save the company that much money?

Well, Puffs were the only thing that were used at our house. For years, PUFFS. NO more!!!! WHAT on earth on you guys doing at P&G? Whoever redesigned the packaging -- it's awful. But that is minor compared to the AWFUL product. First, you reduced the quantity of tissues. That shows your company character. Then you reduced your quantity (REDUNDANT) AND changed your product. Now, I must ask myself: WHY would anybody want a scratchy product? I can by really cheap store brands and get better quality. LOTIION seems to have disappeared for such an inferior product that it doesn't even resemble the old PUFFs. For us in this house: when in doubt -- do NOT buy PUFFs or PUFFs with Lotion. So sad.

I received a free small pack of tissues to sample, thanks to @Influenster as part of my #TLC #VoxBox. I think they are great, with it being allergy season where I live, my little one and I both have been struggling. These tissues keep our noses both clean and soft, not chapped or dry like from some other brands of tissues. I will definitely be buying more and keeping my diaper bag and purse well stocked. Thanks Puffs, you rock!

I have always refused to use anything but Puffs plus lotion anytime I got sick. This year there seems to be a change in the quality of these tissues. They don't feel nearly as soft as they used to and my nose actually got chapped this time. I kept re-reading the box to make sure it said "with lotion" because I could not believe the were the same tissue. Please bring back the original formula. If the quality does not change back, I may as well just buy the cheapest tissue I can get and not waste my time paying more for non-existent lotion.

Used these many times in the past and thought they were great. Super soft and soothing an irritated nose. You could actually feel the lotion on the tissues. Bought them a few days ago and the tissues did NOT feel like they have any lotion on them, the quality of the tissue was very poor, it was very corse and stiff. Even double checked the product to make sure I had the right tissues.

These really help keep your nose from getting chapped and sore when you have a cold. I’m allergic to cats, we have one, so my nose runs constantly. I go through a box of these a week. I don’t get a chapped nor a red nose. I always buy the 4 pack when in stock.

[This review was collected as part of a promotion.] I like the plus lotion. It's great for little and big noses alike my son fights any and all tissues and sometimes even boogie wipes but these he loved and the sample came in time for his cold so that won me right over!