I have used Puffs for a long time and have loved them! I expecially liked the Puffs Plus Lotion because they were soft, strong, and had lotion! What's not to love? And I didn't mind paying the price for a great product. But about a month ago I bought a 3-pack of the Puffs Plus Lotion and am very disappointed with them. They are thin, have no lotion to speak of, and the 2-ply kept coming apart. I have always been a loyal fan, but I can't see paying so much more for your product when I can find the same quality with generic. Please bring back the old ones :(

My family has used Puffs exclusively for years. We all have allergies and I buy Puffs Plus Lotion family size. I usually buy 20-30 boxes at a time. We definitely noticed when your formula changed and there was less lotion in the tissues. They were not as soft as they once were but doable. However, the tissues that we have used lately are AWFUL!!! They are Puffs Plus Lotion, but they are very rough and feel like sandpaper. This has occurred in several boxes we have opened. I am very disappointed!!!! In the past, I would have given Puffs a 10+ rating. But now, all I can say is that they are no longer soft and are irritating to the skin when you have allergies and use them all the time. Not sure if you changed the formula again or if we just got a really bad batch. Maybe you could go back to the previous formula or offer a new line with more lotion and softness called “Puffs Plus Lotion Extreme”?

My family has used Puffs for literally decades and even as a little kid I can still remember how these tissues made the skin on my nose and cheeks severely red and irritated. The only time they are “soothing” is when there’s already snot on them, other than that they just smell okay

[This review was collected as part of a promotion.] Puffs Plus Lotion Facial Tissues . They are a great tissue perfect for removing eye-make-up,blowing your nose or rubbing your nose ,due to having a cold. They remove nail polish , with your remover. A soft moisturizing tissue ,can use even for help with children's little boo-boos. I would highly recommend Puffs Plus Lotion Tissues.

Puffs Plus used to be our only tissue. I am not sure but some time ago I think they became smaller. Now, they have become thinner. I am sure because we had some older Puffs in the car and they are much thicker. Three people I know have independently commented on it. Puffs are so thin that they are almost useless. Recently I also bought plain Puffs; they were so thin I could see my hand through them. Unless they change back, I will never buy them again.

I have at least 3 boxes of puffs open in my house at a time. We have allergies and they have always been so soft a soothing on our noses. I've noticed that they aren't soft anymore. They have that bargain rough feel to them and sometimes I wonder if they have lotion in them anymore. Sorry that the quality has gone down so much. I will be shopping for softer brand. My 10year old came home from school and said someone else brought in a box that was very soft and it wasn't Puffs. I will find out which brand that was a switch.

Love your Puffs with Lotion tissues! and won’t buy other brands. For first time I had an issue with box I keep in my car. When I pull a tissue out thru the first third of box there are small pieces in middle that come loose all over me. In trying to read any identifying info from my box I keep in car, I can barely make out the following: 3102UO207N2.

For someone with a runny nose over half of the year, it is great to finally have a tissue that does not kill my nose after a pack. With all my sneezing and sniffling I thought I would never catch a break with the pain under my nose. Thanks to @influenster and #Passthepuffs I was able to find the relief I looked for all these years!! Thank you! *You must disclose in all posts that you received this product complimentary from Influenster for testing purposes.*

I recently had a nightmare of a cold that kept me blowing my nose every five seconds. I was using "soft" toilet paper to clean up and it was chafing my skin something awful. I went over to talk with my boyfriend's mother one night (they live really close) and had the urge to blow. She directed me to a box of Puffs Plus with Lotion. The tissues were so soft that they actually made my nose feel better while using them. So, when I went to the grocery store to get more toilet paper, I grabbed a couple boxes of Puffs Plus with Lotion. After using them for a day or so, I was very pleased with the outcome. My chafed nose was no longer chafed. I had no raw skin whatsoever and it felt wonderful.

These boxes are soooo ugly. How ugly are they? They are sooo ugly that I have to spend my money to buy covers for them. Kleenex had the best swirley pattern in different colors which fit in any room, and because I have allergies and intermittant asthma, I have tissues in just about every room. That's 11 boxes at all times. So since I am such a good customer, won't you please fix the boxes.