Skip to Main Content
Sams Club
Sams Club
Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

Member photos

  • +9 images
Sort by |
Showing 1,891-1,900 of 7,934 reviews
Jul 12, 2021
makeup_mrgnn
5 out of 5 stars review

Puffs is the goat. Honestly I get allergies all year around and this stuff is great for not making my poor nose sore and painful. It’s affordable and typically available at any store. Even if the only option isn’t with lotion it still doesn’t hurt my nose if it’s during a time where I’m using a lot of tissue.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Mar 13, 2009
Oma15
4 out of 5 stars review

Superb Product, except...

I have been using Puffs w/lotion since it first came on the market. With year-round nasal allergies, as well as chronic sinus problems, I was more than ready for this product. Unfortunately, I have been disturbed to find on more than one ocassion that the lotion hasn't made it onto all the tissues in the box, and I am thus subjected to the roughness I was hoping I'd finally been done with. If the lotion covers all the tissues in the box, however, you won't find a more nose-friendly tissue!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 12, 2011
1956mercury
3 out of 5 stars review

Becoming Disappointed

I have been an extremely satisfied user of Puffs Plus for many years. It now seems that every time a buy a supply of Puffs Plus the tissues are thinner and of a lesser quality. Is there a quality control issue? Thank you for reading my concerns. I look forward to a response.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Consumer Care

We appreciate your loyalty to Puffs Plus and I'm sorry you feel the quality isn't as good as you expected. We'd like to help and learn more about this if you would give us a call at (800) 777-8337. Thanks for your review.

Apr 1, 2016
JAIMELPA_266701
5 out of 5 stars review

[This review was collected as part of a promotion.] I love Puffs plus lotion. These are incredibly soft and soothing on a sore nose. I have previously used Kleenex and have switched to Puffs. Highly recommend these tissues for use during cold and flu season.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Apr 22, 2020
roughtissue
2 out of 5 stars review

tissue feels like it has not been processed - bark

I have been buying Puffs Plus lotion for years and years, so when I purchased a three pack and got tissues that felt like a rough piece of cloth, I thought or that's just one. well it is not just one all three boxes are like that maybe not every tissue but more than half of each box is like that. I purchased another three box package for work and they are the same way. it reminds me of a Clorox wipe that has dried out.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs

We are thankful to have had you as part of our family for so many years. We have added lotion recently, to make sure tissues even softer, so we'd like to chat, and get you reassured that a nose in need deserves Puffs in deed. Please reach out to us at (800) 777-8337.

Nov 18, 2010
KleenexAreLookingBetter
1 out of 5 stars review

USED to be my favorite

I have used Puffs Plus with Lotion exclusively for over 15 years. They were thicker, softer and more lotion-ey then any other brand. Even though they were the most expensive option it was worth it to not suffer with a sore nose. I am so disappointed to see the quality change. I understand to save money companies need to occasionally lower the quantity they provide in a package. The quality shouldn't suffer though! The quality is what makes people loyal to your product! I don't agree that your changes made this product "more flexible and softer". The tissues in my boxes are rough, aren't cut right (they stick together at the ends), feel thinner, don't protect my families noses and BREAK apart! Not ideal when blowing your nose, or wiping certain areas of the body. I experimented and bought a competitors brand the other day and found that they were better and so much less expensive! Why should I stick with Puffs? I'm staying away from Puffs brand until they bring the old style tissues back.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

I'm sorry your recent Puffs Plus purchase had rough tissues,that were cut wrong and stuck together. While we did recently make them softer and more flexible, as you stated, these are not the results we hoped for or intended. It sounds like you may have a box that doesn't meet our standards. I hope you'll let us make it right, give us a call at: 1-800-777-8337, so we can.

Jun 6, 2022
CM79
5 out of 5 stars review

Perfect for sensitive skin

These tissues are perfect for those of us with sensitive skin, both before and especially during allergy season and times of sickness. Our noses never seem to get irritated from the tissues or the constant wiping. They are so gentle and soft. We never stray to any other brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 17, 2013
JS35
1 out of 5 stars review

Not what I expected

I have severe allergies and desperately needed a tissue that wouldn't make my nose raw. I thought Puffs Plus with Lotion was going to do the trick but I was wrong! It's just as bad as a generic, cheap tissue without "lotion". I'm extremely disappointed and now have to find something else.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 9, 2011
arigor
5 out of 5 stars review

awesome

i have always loved using puffs my entire life. my mom bought it all the time. it's so soft and does not leave your nose red like many other brands do. i will continue to purchase puffs because I've never been let down by them. they don't break/fall apart when u blow your nose/use them...they can withstand a lot haha. keep up the good work

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 28, 2017
SadWchange
1 out of 5 stars review

Not happy with the change.

Not as good as they were. I want to know why you stopped using Aloe Vera; that's all I ever bought. I may have to go to Kleenex because they now have a tissue with Aloe Vera. I bought this new Puffs Lotion w/lotion because the store manager said it was the aloe vera brand, but after trying it, I know it does not have aloe vera; not the same. Bring the Aloe Vera back, please.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Our Puffs Plus Lotion contain lotion with Aloe, Vitamin E and Shea butter, so they shouldn't leave your nose in need. We'd like to learn more about your experience and try to help. When you have a chance, please give us a call at (800) 777-8337 so that we can further assist you.