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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Jun 13, 2021
kayla1014
5 out of 5 stars review

I have seasonal allergies (all four of them!) so I'm pretty much constantly blowing my nose. My nose would get dry and cracked from constantly wiping it. The lotion prevents that and I no longer get painful itchy skin. I have a box of these in every room of the house!

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Dec 2, 2018
Jannim
2 out of 5 stars review

What have you changed?

These are way thinner than they used to be. Very poor quality. Also, there are clumps of white stuff, that almost looks like balled up lotion that fell on to my black dress pants when I was out at an event and when I went to brush them off they smeared all over my pants! I have been buying your product for years. Never again!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

Your years of loyalty haven't gone unnoticed. We haven't made any changes recently, and still expect you to get that top-notch quality you expect! We'd like to learn more about your experience and help further, so please call us at (800) 777-8337 when you can.

Apr 1, 2016
LAURIEWNJ_1067163
5 out of 5 stars review

[This review was collected as part of a promotion.] I have used this product before and like it quite a lot, especially at this time of year. My only problem with it is that I tend to forget that it has lotion in it and try to use it to clean my glasses. Not a good thing!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Apr 7, 2013
korczak
1 out of 5 stars review

product

I have been buying this particular product since you put it on the market and I have noticed that you have cut back on the lotion that is added to this product. I might just as well buy your plain ones or go to another product. Please go back to the way they were please.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 23, 2014
BostonBubbles
1 out of 5 stars review

This product has gone down the tubes...sandpaper and poor lotion...just call me Rudolph...

I have used Puff's Plus with ALOE for my entire life. What happened to your product? I recently picked up a box and was so DISSAPOINTED in the quality...where did the ALOE go? It felt like sandpaper, and the lotion used is not ALOE! I had to use Vaseline and then Balmex to help sooth my nose and make the redness go away. A product that I truly loved has gone down the drain...not a fan anymore.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 12, 2014
micki6685
5 out of 5 stars review

Pass the Puffs

I received a sample of the Puffs Plus Lotion in my @Influenster #TLCVoxBox. I love how soft they are and they make it easy for me to #PassthePuffs. I know they are going to be gentle on my nose for allergy season. My daughter has pretty bad allergies too and I love how soft and gentle they are on her as well.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 22, 2023
frustrated75
1 out of 5 stars review

Quality control

The quality control for Puffs with Lotion has totally gone down hill. So many times I pull out a tissue and I get a single one…or I get one and think it’s the last one and there is 3/4 of the box left….having to dig in the box to find the start of the next tissue…most frustrating!! I used to buy nothing but Puffs…. I’m rethinking my decision!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We’re so sorry that the tissues aren't coming out of the carton opening as easily as expected, and we understand how frustrating that can be! We have high standards for every part of our packaging process, but it is possible that when the bundle of tissue was being inserted into the carton it could have shifted slightly, causing the issue you’re experiencing with dispensing. As you continue dispensing tissues, it should become easier to pull them out smoothly. Once there’s a little more room in the carton it should allow the bundle to shift back where it should be for proper dispensing. We will certainly pass your concerns on to our product & packaging teams as well. We'd like to make this experience up to you, so please give us a call at 1-800-777-8337 (open Monday-Friday 9AM-6PM EST).

Nov 18, 2010
UsedToLovePuffs
1 out of 5 stars review

Puffs used to be the best tissue

I am a long time Puffs Plus loyal consumer. I always considered them superior to other brands and I didn't mind paying the high prices for them. However, there is no denying that they have been changed and not for the better. The most important problem is they are no longer as thick and strong and soft as before. They break apart. If you have any facial hair, expect to be picking tissue particles from it. Don't try wiping your kids sore butt with it any more either because that's much harder to pick out. They no longer fill up the box and I don't believe its just because they reduced the count per box. The appear thinner when held. One other thing you'll notice when you use the new downgraded version is that many of the times you pull out a tissue, another one or more of them are connected at the corner. I feel very insulted that Puffs switched this product and tried to pass it off as Puffs Plus. For the first time in 15 years I tried a competing major brand which cost less. I wasn't pleased with it, but I thought it was still better than the new puffs plus. PLEASE bring back the old Puffs Plus!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

I'm sorry after many years of Puffs loyalty you've left us for another brand. I'm sharing your comments with the rest of the Puffs Team. Thanks for taking the time to let us know what you think.

Jun 12, 2014
Mrs3P
5 out of 5 stars review

puffs to go plus lotion

I absolutely love Puffs plus lotion tissue, I carry one in my purse and in the diaper bag. I suggest this product to all my friends and family. Super soft and keeps your nose from getting red and dried out too. Thanks @Influenster for the complimentary test sample. #PassthePuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 12, 2014
Kiko
4 out of 5 stars review

Perfect for allergy season

I love these for allergy season. They are perfect for my little daughter's sensitive nose. Especially after she has blown her nose for the umpteenth time. They are perfect for drying tears from all of the little bumps and bruises she gets. I recieved this product complimentary from @Influenster for testing purposes. #Passthepuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392