I like this brand because of the softness. Downside, it is waterproof. When I had a runny nose, i would blow it into a puffs tissue and the snaught leaked down my mouth and onto my shirt. It was gross and funny at the same time. The Puffs did not absorb my snaught. Sometimes the Puffs would be closer than papertowels so I want to clean up moisture from the table. The Puffs only glides the moisture across the table. I would use Puffs thinking I can clean my glasses or my tablet. It would smear grease and make things worse than before.

I have been buying this particular product since you put it on the market and I have noticed that you have cut back on the lotion that is added to this product. I might just as well buy your plain ones or go to another product. Please go back to the way they were please.

I agree w/previous posters, these tissues have suffered a great change in quality. Used to be the brand/type I bought when we had colds--puffs w/lotion, but I just bought stacks of them at a warehouse store and they are just like sandpaper. Kleenex has it all over them w/their basic soft tissue. What happened??

I have been a user of Puffs plus lotion for years whenever I've had a cold simply because they were the softest tissue for the nose and skin when needing to use such a product so frequently. However, there is no doubt in my mind that the quality of this product has changed or gone downhill since the last time I used it. I do not think the tissues are as soft nor as 'lotion-y' as they used to be. I will not be buying these again as the regular tissues I use are actually softer and cause less discomfort with frequent use.

I always buy this product and usually buy the 12 pack. On my last 2 purchases of the 12 pack, I have had an issue. On all the boxes the plastic that helps guide the tissue out one by one rips out and you have torn tissues or a handfull once the box gets lower. The plastic seems to be lighter or certainly not strong enough to guide the tisuues. If this was a cost saver, I think I will check out Kleenex next time. Right now I would not recommend this product until it says new and improved.

You've changed the Puffs Plus that I know and LOVE!!! While still better than any other tissue, they are slightly less soft, less thick, and less lotiony!! I've got a sheet from an old box and a sheet from a new box, so I know I'm not crazy!!! PLEASE CHANGE BACK!!!!!

First of all, you aren't fooling anyone. All of your loyal customers know that your product has changed, so stop lying. We aren't idiots. Puffs Plus is now thin and scratchy. Secondly, the boxes went from super cute colors and patterns, to just plain ugly. What's with the horrible pastels?! Please bring back the old quality and box designs.

While I do like the product itself, I am NOT a fan of the MEGA boxes, because they do not fit in the tissue box holders so many of us have. And recently, the contents of the packages don't indicate the MEGA size, so have bought the incorrect product. Very disappointed.

I have always loved Puffs for the soft touch to my nose, it feels as being touched by a fluffy cloud. I have allergies year round and it is critical that I use a tissue that will not cause more issues with my already sensitive nose. Puffs are so soft that you can use them on your face as well. I often will use one to finish removing makeup.

I have been using Plus Lotion for a while now, and Ultra-Soft a little. Plus Lotion more because it's better for my nose. But it just doesn't feel as nice as Ultra-Soft. I think you should make Ultra Soft Plus Lotion. Honestly, I don't understand why you haven't released this yet! Just make us pay a little more. During winter, you could be raking in money. This is nothing to sneeze at.