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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,561-1,570 of 7,972 reviews
Feb 24, 2022
Reviewer name: Browniee
1 out of 5 stars
1 out of 5 stars review

No lotion

I was so sad because my nose was so dry from using different tissues so I stopped at the store and got Puffs plus lotion, and they are just as bad as the ones without lotion! My nose is still red and still dry. I should have gotten Kleenex with Lotion instead. I remember when you could feel the lotion on the tissue and now you can’t.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

When your nose is dry and red, And softness you seek instead, It makes us sadder Your nose felt badder When Puffs didn't soothe your head. In all seriousness this isn't what we'd expect from our Puff's Plus Lotion Tissues. When you get a moment, please give us a call at 800-777-8337. We're here to help you feel better fast.

Nov 6, 2024
Reviewer name: ChasGirl103
1 out of 5 stars
1 out of 5 stars review

NO LOTION!!! HORRIBLE!!!

I bought 3 boxes of Puffs Tissue Plus Lotion. I think I got boxes where they forgot to add the lotion. There is NO evidence of lotion, the tissue itself is rough, horrible quality! I am very disappointed as we both had horrible colds, and were looking for some "nose" comfort.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

Oct 1, 2013
Reviewer name: Reyna12
1 out of 5 stars
1 out of 5 stars review

They don't make them like they use to.

I can remember when this product felt so soft to the touch. Not anymore, WHERE'S THE LOTION? at this time I have a bad cold and my nose feels so sore, I'm paying for a tissue with lotion yet the tissue feels like an ordinary tissue. VERY DISAPPOINTED IN YOUR PRODUCT CLAIMS.I THINK BABY WIPES WOULD WORK BETTER THAN YOUR PUFFS PLUS LOTION.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We're truly sorry to see you're not happy with your Puffs Plus Lotion! It does indeed sound like the quality wasn't there in your last purchase and we are truly sorry about that! Would you please give us a call at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? We'd love to make this right! Thanks for taking the time to review us and for choosing Puffs!

Apr 1, 2016
Reviewer name: CHRISTOPHERHNJ_1008600
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] This was a great product and arrived at a great time being cold season.It was very gentle on the nose(not causing irritation after several wipes)and still absoarbant at the same time.Good product,I approve

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Feb 3, 2013
Reviewer name: LM12
2 out of 5 stars
2 out of 5 stars review

Where's the Lotion?

I am long time user of Puffs Plus with Lotion. They used to be awesome and a treat for my nose when I am sick, now, the lotion is no where in to be found. Please remove the "with lotion" from your packaging it is very misleading. They still have the same strength, just not the same lotion. I am headed to the store now to see what Kleenex has to offer. Bring back the old puffs plus w/ lotion.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 22, 2013
Reviewer name: rudolph01
1 out of 5 stars
1 out of 5 stars review

where's the lotion?

I always treat myself to a box of Puffs Plus Lotion whenever I get a cold. But this year, the tissues seemed so rough and scratchy, at first I thought I grabbed the wrong box! Even the plain Puffs I already had were softer than these! I even swiped them across my glasses to see if they'd leave a lotion residue (nope). Not sure if P&G got cheap, if these were screw ups or what the deal is, but don't waste your money on them. Wish I saw the other reviews before I bought a box.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 6, 2025
Reviewer name: Nothappy100
3 out of 5 stars
3 out of 5 stars review

Product quality is declining

I switched from Kleenex several years ago because Kleenex had significant stacking issues inside their containers. The last 1/3 of the product was a scrambled mess. The past several months Puffs has had significant issues with debris, fibers/fines, in their boxes. Recently their stacking has become an issue as well in the bottom 10-20 tissues in the box.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Puffs. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

Jan 26, 2013
Reviewer name: FAD1
1 out of 5 stars
1 out of 5 stars review

less lotion

I have been a Puffs lotion user for years, but over the last few years you have reduced the lotion so much that it now is no better than ordinary tissues. I have tried to tell you this before, what did you do, sent me cupons for free tissue. Free is good but what we need is more lotion at least equal to before. I will now start my search for other brands, and I am not alone.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 7, 2014
Reviewer name: Yvonne1981
4 out of 5 stars
4 out of 5 stars review

Always in my purse

As a mom of 3 girls, I need to carry tissue in my purse at all times. Puffs is my go to tissue because I really like the softness of it. Since my girls are allergy prone and it's allergy season, puffs comes in handy. I enjoy the to go packs, I have at least 2 in my purse and 1 in my glove compartment. As far as price, I think Puffs are reasonable. I totally recommend Puffs. I received this product for testing purposes from @influenster #passthepuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 30, 2014
Reviewer name: TheSexySingleMommy
5 out of 5 stars
5 out of 5 stars review

My Son Asks For It By Name!

Can I tell you just how much my family and I LOVE Puffs To Go Plus Lotion? If my son has a running nose and needs a tissues, he asks, "Mom, give me a Puff!" Nothing else will do for him and I have to admit, I love the way it keeps our noses from being red when we have a cold and are blowing it all day. Love this product and so does my son!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392