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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,301-1,310 of 7,972 reviews
Feb 23, 2014
Reviewer name: Beautiful
1 out of 5 stars
1 out of 5 stars review

Very disapointed

I love puffs plus with lotion BUT, what did you do to them??????? There is no lotion like before..... I am so sad. It was a comfort to know that even though i was miserable with a cold at LEAST i wasn't tearing up my nose and surrounding area. I have brought my girls up on puffs but now where not so sure these households will continue to purchase this product. Just so you know i did purchase more than one time thinking that i maybe just got a bad batch.............unfortunately not the case.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

We’re sorry to see you aren’t happy! We’d love the chance to resolve this for you! Would you mind giving our team a call at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? We’d love to make this right for you! Thanks so much for reaching out and giving us the chance to fix this!

Jan 27, 2017
Reviewer name: Shafe
5 out of 5 stars
5 out of 5 stars review

Best thing to happen to my nose.

In addition to the velvety soft touch of Puffs with Lotion, I appreciate the French phrases on the box translating the different English messages. Woefully, recently purchased boxes do not have the French. Please bring back this playful, unique and instructional feature! Thank you.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Oct 16, 2023
Reviewer name: Jill9
2 out of 5 stars
2 out of 5 stars review

What happened to the Plus?

I have been a faithful user of Puffs Plus for my always runny nose for at least 20 years. No longer. For the past two years quality and softness have been declining. And now, they are very rough and there is no lotion in any of the sheets. I have now switched to a different brand altogether. Too bad.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We really appreciate your long-time loyalty, Jill, and that you took the time to share your feedback with us. Although we improved our Puffs Plus Lotion to contain more soothing lotion back in August of 2019, we're really sorry this hasn't been your experience. We'll be sharing your experience with our Quality Assurance Team, however we would like to learn more and get the opportunity to make this up to you. Please give us a call at 1 (800) 777-8337 (M-F, 9AM-6PM EST).

Aug 15, 2009
Reviewer name: Janice
4 out of 5 stars
4 out of 5 stars review

rough tissues @ half a box

I am a descendant of Puffs Plus lovers. However, in the last 5 or so multi-packs the bottom quarter to half of the box, the tissues are rough, have perforation marks & totally not "Puffs Plus" quality. I have been meaning to write for a long time, & today just pushed me to the PC to ask P&G "What is going on?" Enough is enough!!! If there was a manufacturing error/imperfection, it should have been corrected before now. I would hope! But in today's Puffs Plus box @ almost the half way point, I hit a rough tissue. So, it is getting worse instead of better. I would like to be compensated, please. I'd rather stay with Puffs Plus than go over to another brand. ~~ When I visited my Mom, bringing her lunch & a box of tissues to replenish her stash, my mother threw that box of "Other" tissues at me from her dying hospital bed, saying, " These are not my "Puffs Plus!" Well, I went back to the store & purchased her "Puffs Plus" & I switched on that day to Puffs Plus & that is over 14 years ago. I go through 2 boxes a week. I have a box in my kitchen , living room, bathroom & bedroom. I pay to receive the best, I expect the best. Do not continue to disappoint your loving devoted consumers. I love the new colors on the packages. Maybe you could offer a multi-pack with all one color/shade? Thank you for listening.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 24, 2008
Reviewer name: Coco
5 out of 5 stars
5 out of 5 stars review

Wonderful tissue, ugly box

I have used Puffs Plus Lotion for years. I never buy anything else. The tissues are the softest and strongest on the market, but please please please put them in a more stylish package! The daisies were bad enough, but the latest boxes are even worse. They have gone from ugly to uglier.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 19, 2014
Reviewer name: PassAsKat
4 out of 5 stars
4 out of 5 stars review

Packs to Go - Great to Carry!

Thanks to @Influenster, I was able to try the Puffs To Go Plus Lotion. I am in Alaska and the Cottonwood trees are shedding. It looks like snow! What does this mean? Almost everyone is sneezing. I am glad I have this handy little pack of Puffs in my pocket. They are so soft. I like the lotion and the fact that they are not oily feeling. The packet is not too bulky and fits well in my pocket without all the tissues getting crumpled. I need to get some full-size boxes of these tissues for my home and office now. I may have been converted from another brand! #PassthepuffsPuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
May 2, 2014
Reviewer name: Susan153
1 out of 5 stars
1 out of 5 stars review

These are so rough!

I don't know what happened to Puffs Plus Lotion, but they are not soft anymore. I have had a cold for several days and needed tissues with lotion. I ran to the store just for this purpose and bought two boxes of Puffs Plus Lotion. I was shocked when I opened the first box. They were so rough. Where is the lotion? My nose is sore and I really needed a good, soft tissue. I am highly disappointed.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CM

We’re sorry to see you had a bad experience with our Puffs Plus Lotion! We’d love speak further with you about this! Would you mind giving our team a call at 1- 800-777-8337, Mon-Fri 9AM-6PM EST? Thanks so much for reaching out!

Apr 1, 2016
Reviewer name: ALEJANDROMTX_471027
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] When this sample arrived in my mailbox, I was so happy! I've been recently sick and that included a runny red nose. Puffs tissues with lotion were so gentle and the touch of lotion helped my nose be less dry and irritated.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jun 30, 2014
Reviewer name: Jodi08
5 out of 5 stars
5 out of 5 stars review

Favorite Tissue!!

I was so excited to receive Puffs Plus Lotion in my Influenster box. These amazing tissues arrived right in the midst of allergy season. I love how soft they are and they didn't leave my little boy's nose all red and dry and in pain. @Influenster #Passthepuffs #contest (Disclosure- I received this product complimentary from Influenster for testing purposes.)

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 19, 2013
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Not as good as it used to be

I have lovely memories of when Puffs Plus Lotion first came on the market. The tissues actually had a slightly oily feel but if I used only Puffs Plus from the time I first came down with a cold, I wouldn't have a sore nose, no redness, no chapping or flaking. I don't know what's changed but you no longer feel the lotion and judging by the aligator-like red skin surrounding my poor nose after using nothing but Puffs Plus for a week, I'm very very disappointed. I'd pay double to get the original Puffs Plus again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392