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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,091-1,100 of 7,972 reviews
Apr 1, 2016
Reviewer name: SUSANGTX_599036
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Puffs Plus Lotion is so soothing when you have a cold and you having been blowing and wiping your nose for days. This product arrived a couple of days after I came down with a cold and had been using another brand - how nice to have something so soft.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Aug 16, 2012
Reviewer name: kbrown
5 out of 5 stars
5 out of 5 stars review

Tavel packs please!!

I have used Puffs Plus for many years and I don't know what I would do without them. I "never" get the red nose of winter yet when we travel I have to take to whole box which is inconvenient to pack. I hope Puffs is planning to put the Plus tissues in a travel pack soon. I would also appreciate some less femine boxes since my husban carries them in his car at all time. Kay

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 28, 2019
Reviewer name: Theresa21
1 out of 5 stars
1 out of 5 stars review

Not soft at all.

I had the flu with a bad cold and I had my husband get me some tissues. I told him to get the Puffs Plus with lotion because it was going to help protect my nose. When I opened the box I thought that it was kind of dry and rough. Then I thought maybe you need to crush them a little to release the lotion, no luck. I don't think there is any lotion at all on these tissues. They are so rough I can't use them. I will throw the whole box. I have used them in the past and didn't have any problems. Very disappointed with this product.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

Each Puffs Plus Lotion should reach you in excellent condition, lotion and all! We're so sorry this last box left you feeling disappointed, Theresa, but we'd be happy to help make it up to you. When you can, please call us at (800) 777-8337.

Apr 1, 2016
Reviewer name: NICOLERPA_555387
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Puffs Plus Lotion is great for when the little ones catch a cold and are continuously wiping their noses. The lotion keeps their little noses from turning red and becoming sore. I enjoyed them myself as well!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jan 16, 2018
Reviewer name: Jasper2450
4 out of 5 stars
4 out of 5 stars review

Puffs plus lotion full of tissue lint

I have used this product for years and never had this problem before. About halfway through the box I kept getting what looked like lint all over me. It was a big mess and I had to throw out the box. Seems like quality control is slipping. I will continue to use this product, due to my severe allergies, because I have found nothing easier on my nose.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 28, 2019
Reviewer name: Mom70x7
5 out of 5 stars
5 out of 5 stars review

Get the Vicks

Puffs with a hint of VIcks is ideal for winter colds. The scent helps clear up the sinuses. Wonderful, wonderful, wonderful!I live in a small town and my local grocer can't get them, so I have to travel to a larger city. I wish they were available everywhere!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We've let the team know how much you love Puffs Plus Lotion with the scent of Vicks! Hearing from wonderful fans like you really makes our day, so thanks for taking the time to write!

Nov 18, 2010
Reviewer name: UsedToLovePuffs
1 out of 5 stars
1 out of 5 stars review

Puffs used to be the best tissue

I am a long time Puffs Plus loyal consumer. I always considered them superior to other brands and I didn't mind paying the high prices for them. However, there is no denying that they have been changed and not for the better. The most important problem is they are no longer as thick and strong and soft as before. They break apart. If you have any facial hair, expect to be picking tissue particles from it. Don't try wiping your kids sore butt with it any more either because that's much harder to pick out. They no longer fill up the box and I don't believe its just because they reduced the count per box. The appear thinner when held. One other thing you'll notice when you use the new downgraded version is that many of the times you pull out a tissue, another one or more of them are connected at the corner. I feel very insulted that Puffs switched this product and tried to pass it off as Puffs Plus. For the first time in 15 years I tried a competing major brand which cost less. I wasn't pleased with it, but I thought it was still better than the new puffs plus. PLEASE bring back the old Puffs Plus!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

I'm sorry after many years of Puffs loyalty you've left us for another brand. I'm sharing your comments with the rest of the Puffs Team. Thanks for taking the time to let us know what you think.

Dec 31, 2018
Reviewer name: Michele59
1 out of 5 stars
1 out of 5 stars review

This product was a HUGE disappointment.

Cold season is upon us. As we made our trek to the grocery store to fill up on cold supplies we went right to the Puffs Plus Lotion section of the aisle to try to rescue our noses from the brutality of a rough Kleenex. It turns out - there was absolutely no softness in our box It was as dry as the Mojave desert and as rough as alligator skin! The disappointment was made worse by the fact that we were vacationing, during Christmas, in a remote location where even a trip for Kleenex was a major trek - that is even if they were open!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

When you set out on a tissue quest, you deserve the tissue best! We have many checks in place to ensure that your Puffs reach you in excellent condition, Michele, and we're so sorry to hear that this wasn't the case. When you have a chance, we'd love to touch base. Please give us a call at (800) 777-8337!

Jan 23, 2012
Reviewer name: butterbeean
2 out of 5 stars
2 out of 5 stars review

Bring Back The Original Recipe!

The latest Puffs Plus tissues that I have purchased as multi-packs and then as single boxes mights as well be Pledge Dry Cloths. The new texturized cloths are scratchy and I would be surprised to know that there is any lotion in them. I'm a long-time user but would be willing to experiment with other brands -- even my supermarket's 3-ply store brand with lotion might be better than these. Please bring back my Puffs Plus in its orginal form.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

It is nice to hear from a long-time Puffs consumer. We would like to get some information off of your most recent purchase.We did make some changes to Puss but we wouldn't expect what you're reporting. They should still be soft to the touch. Please give us a call at your convenience with your product handy, at 1-800-777-8337. Thanks!

Jan 24, 2013
Reviewer name: papergreat
2 out of 5 stars
2 out of 5 stars review

Dissappointed- Missing the old product!

I was once a fan of Kleenex until I discovered the "puffs plus lotion" tissue. I could use this product all day for weeks and my nose would never get dry or red. I recently purchased the puffs plus lotion for a bad cold and was extremely disappointed. What happened to the lotion?? My nose became red and irritated after one day of using them! PLEASE bring back the old puffs plus lotion! I would be more than willing to pay a few dollars extra just to get the same relief that I used to when I used this product! I gave this product a "fair" review only because it provides more relief than a paper towel.

Review from puffs.com
Helpful?23T3SJYKI02013599411392