We apologize about the frustration with your new shed. We understand not having instructions does have a negative effect on your experience, but are glad you were able to find it online. As for you warped panels, we'd be happy to get you replacement parts. Please give us a call in customer service to see if we can make this right for you. We can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

We apologize about the frustration with the assembly of your new shed. We hesitate to give assembly times as it greatly depends on the skill level of the person doing the assembly. We recommend two to three adults and on average will take 4-6 hours to complete. We do have several assembly help options available if you run into questions, including; YouTube video tutorials, the BILT app, as well as our customer service department is always a great resource. They can be reached at 800-225-3865 or by email at customercare@lifetime.com.

We are sorry to hear that you are not happy with the quality of your Lifetime shed. We would appreciate some more detailed feedback so that we can help make this a better experience for you. We can be reached via email at reviews@lifetime.com.

We're sorry, that shouldn't be the case. Please reach out to us directly at reviews@lifetime.com with photos of your shed as well as the model number and product ID number.