We apologize about the frustration with the assembly of your new shed. We do have several assembly help options available if you run into questions, including; YouTube video tutorials, the BILT app, as well as our customer service department is always a great resource. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).

We're sorry to hear that you're having trouble with the assembly of your new shed. Try reaching out to our customer service experts so they can troubleshoot the issue with you and see what's going wrong. They can be reached at 800-225-3865 or by email at reviews@lifetime.com.