We appreciate your feedback. We are actively working to make improvements to our instructions in order to provide a better experience for our customers. We would appreciate any details you can provide. Please reach out to us at reviews@lifetime.com.

We apologize about the frustration with the assembly of your new shed. We do have several assembly help options available if you run into questions, including; YouTube video tutorials, the BILT app, as well as our customer service department is always a great resource. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT). *DC

We do have an assembly video available for this shed. Here is the link: https://www.youtube.com/watch?v=_oCSkzzBlD4. Our customer service team is also always happy to help if you run into questions. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).

Our sheds are rated for 65 mph winds. You can increase that by anchoring your shed and adding an extreme weather kit which would increase that to 90 mph. We do not claim wind resistance above 90 mph. Please send photos of your product to warrantyclaims@lifetime.com so that a warranty representative can look into this for you. You are still within the 10 year limited factory warranty, but please be advised that the warranty does not cover damage caused by acts of nature.