We bought 4 of the brown adirondack chairs. Unfortunately, the shipper was a bit rough with them and 3 came with broken pieces. We contacted customer service, and they quickly offered to send out replacement parts, and do what they could to make it right. The chairs assembled nicely, and seem to be very well constructed. I am hopeful they will last a long time. They look great around our fire pit in the yard.

I bought two of these chairs one year ago and bought two more this year. I liked them that much! But I noticed the older ones looked sun faded and had little finger prints, etc, on them. I took some Pledge furniture polish and sprayed it on them and wiped them down and they look just like new again!! Do this in the shade. There is no residual oiliness at all just smooth and soft again. Great looking chairs!! And soooo comfortable.

Several years ago, we purchased two Lifetime Adirondack chairs for our backyard. My paternal grandfather had built Adirondack chairs for his yard and these chairs are a fond memory from my childhood. Unfortunately, during the spring this year, a tree branch fell on one of the chairs and completely smashed it to pieces. I purchased a new chair in June 2025 as a replacement. Same color and all. My husband started to put it together and was pretty successful having put these chairs together before, until he got to the arms. The pre-formed screw holes did not line up properly. We are in the process of filling a warranty request.

From my initial contact with the telephone representative and all the way through our contact I was treated with respect and felt that I was heard and helped. Even though I ended up getting the entire seat bottom, I was able to within seconds get the broken part replaced when it arrived. The telephone person, helped make arrangements for a good price, shipping, and I was kept up to date on delivery. Thank You!

I bought 6 of these chairs from Costco, as other reviewers stated there were a couple of challenges putting them together, but no big deal! The chairs are very sturdy & I must say, they are as strong today as they were the day I put them together. My PROBLEM with the chairs is after 2 years they started to chalk. When people would come over & sit in them it would ruin their clothes, think women wearing white jeans (in Florida white jeans go all year long) or light colored tops. Needless to say, they gotta go, I called for warranty help and they just blew me off, after they told me they are having problems with their chairs doing that, but because my chairs are beyond 2 years old,... They're not covered!. So, at the end of the day.... I'm very disappointed & now I need to go out to buy 6 more chairs for New Years.

This product is exactly what it was supposed to be and seems to be good quality. The single drawback is that the assembly hardware (screws and tools) is cheap and soft. Buy the chair, but do yourself a favor and take the supplied hardware to the hardware store to match up sizes, and replace the hardware with new high quality hardware before you begin assembly.

We purchased these for a mountain cabin. We are very pleased and feel we got a lot of chair for the money. I recommend you use an electric screwdriver, chucked with a #4 Hex and DO NOT OVERIGHTEN. I'm willing to bet a lot of the issues folks encounter happen when they tighten the screws too far. For whatever reason, my chair did not have instructions so I downloaded them from this site. When you assemble the chair your screws are in a package. You will notice there are four screws longer than the rest. Those are the last screws you use. If you try to put one in a hole intended for the smaller screw you will certainly damage the chair. I wish you made some other items in the Adirondack style, such as a lounger, footstool and tables. I would buy them.

This is a fine chair when assembled but good luck getting to that point. The pre drilled holes are mostly misaligned. You will need to drill your own holes to have half a chance at completing the job. I did two (approximately 2 hrs each) and returned the other two to Costco. Save yourself a lot of aggravation by buying another product.

Seat is lower than most of other brands. The screws strip. I would recommend buying dill bit. 4mm Allen wrench drill bit. I had a problem on first chair. Customer service said it could take 6 months for replacement parts. They would send me a whole new chair if I paid shipping. Easier to return. I'm not buying this brand again

Just bought this on the weekend I like the design and the feeling of a solid product but time will tell However assembly was difficult and too long it was difficult lining up the holes and there were so many, the company claims that it stain resistant but see my photos By the time I was half way assembeled it had stains and they wont wipe off I dont know what this is going to look like in a month.