We are a long-term customer of tempur-pedic. We have slept on 2 mattresses over the course of 8 years. Both mattresses lost support and have begun to significantly sag within 2 years. We are not heavy by any means. My husband is 185 lbs. and I am 135 lbs. We use 2 waterproof mattress covers to ensure no sweat gets through, as my husband is a hot sleeper. We have BOTH developed nerve damage in our necks due to the sagging! We have been going to physical therapy and the chiropractor regularly to fix this for the last year and a half. Our arms go numb at night with excruciating tingling pain in the elbows, wrists, hands, and fingers. I have lost many nights of sleep trying to make this pain go away. My husband the same. After we went out of town and slept on a different bed, we knew the issue was with the mattress. Our first mattress we were able to return with warranty. The second however they won't allow it. The dip isn't large enough, which is completely inaccurate! Customer service is subpar. Quality is less than desirable for the cost of the mattress. I will NEVER purchase a tempur-pedic again. It seems their quality has diminished tremendously over the last 10 years. Don't waste your money.... You'll pay for it double time in health costs due to chronic pain and nerve damage.

[This review was collected as part of a promotion.] I feel like I am floating on this mattress. My last mattress allowed me to feel IT while also feeling aches and pains. On this mattress, if my muscles are tired form working out, I seem to be able to relax more and float off into sleep with out feeling any contact with the bed itself! I love this hybrid and wish I had gotten one sooner! Brenda

This is my 2nd tempur pedic. 11 years ago I bought a firm classic twin, & it was the first mattress I could sleep on that I never had any pain. For 11 years I used that mattress, & slowly saved up for a new one. I recently bought an adapt medium twin, but it was too soft & gave me pain. So I exchanged it for a firm pro adapt twin, & know that it will serve me well as did my first tempur pedic twin. I will have this one for a long time to come. Thank you for providing such a good product, especially for people with back issues. I only wish it were not so expensive.

I have never bought a mattress before, first got memory form out of a box and it was terrible so I exchanged for tempur-proAdapt soft and really do not like it either. Since I already had one exchange they would not take this back and refund my money. I just do not like it so it is in the other room and I am still sleeping on my old bed. Great product but not for me.

I'm 54 and recently purchased my ProAdapt Firm mattress and adjustable base at the Novi Home show. This mattress is the best! I should have made the investment along time ago. It is the absolutely best sleep experience I've ever had. Just sitting in bed watching my new TV with the head raised is a blessing. It's like a staycation. The purchase included 2 pillows and a sheet set and extended warranty.

When we first slept on our new mattress we thought, "This is much harder than the one we chose at the store!" But upon checking, we realized it takes 30-40 nights to get it as soft as the ones in the store. We walked around on it a while, and now it is quite comfortable.

Was hesitant getting another foam mattress, especially one that would set us back thousands - especially since we had just had a hybrid foam/spring mattress from a different manufacturer fail on us within 5 years. We went with the brand name and reputation with this purchase and you really are getting what you paid for. We got this in a Cal King and it has been just under 30 days since we've had it delivered. The first few days were rough with our bodies adjusting to this great mattress, but now I look forward to lying down each night and feeling my body supported by the firm mattress. As soon as I get in bed and lie on my back,I feel the support where I need it and will sometimes feel my back cracking from the pressure relief of the mattress. I'm an average sized guy 5'10" and my wife is smaller framed 5'4" and we both wake up now with no pain as we had in our last bed. In true Tempur-pedic fashion, we don't feel each other get in bed since we sometimes have opposing schedules due to shift work. We sleep through the night undisturbed. We still need to get use to very little give when getting in bed for the first time each night and not feeling that initial bounce. This is a FIRM mattress and is the firmest we've found, even compared to traditional spring mattresses. Time will tell though, as the displays we've seen of this mattress in stores feel a tad softer than what we've got - but still firm.

[This review was collected as part of a promotion.] I bought this mattress for my teenage daughter and it is the most comfortable mattress in the house. After receiving this mattress she started sleeping much better and longer. When we replace our mattress I would definitely buy this mattress for myself.

[This review was collected as part of a promotion.] I had followed the recommendation of a "known consumer magazine" and bought their top rated mattress in 2019. Less than a year later, that mattress was causing me to wake up with a sore hip. This mattress took care of the sore hip!

This mattress for a 275 pound man is perfect. I was falling within my Serta iComfort Series and the Temperpedic Pro Adapt has better support and the Serta was broken in for 5 years the Serta was causing back pain. The Temperpedic seems to be broken in already after 3 weeks but it is the Firm model and seems to give a more even cushioning it has gotten a little softer where I press my weight though. It is very comfortable.