I bought a King size Pro Adapt CG FR in late March 2021. I love a firm mattress. We loved our mattress for 3 years. In year 4 the mattress consistency changed dramatically. It is like the mattress became ice cold and hard like steel. I paid around $4000 for this mattress, and was swayed to buy it due to the 10 year warranty. I followed the online process, which was ridiculous. Send pictures. Fill out a very brief form. No phone numbers, no human to talk to. They turned it down because they said my photos could not show a manufacture problem. Really? You mean you cannot see the change in the mattress in a photo? I appealed their decision. They said no again, because they said it was a personal preference change and not a mattress problem. This is not true, and insulting. They offered no reasonable solution to this problem. Do not rely on the warranty. They have a big name, but zero customer service. If you are expecting the mattress to last more then a few years you are going to be very disappointed.

[This review was collected as part of a promotion.] The quality of the product and customer service from ordering at the tempurpedic store, delivery to the unfortunate return were commendable. The proadapt medium hybrid split king did support my hips and back which I have issues with however i found my neck getting more sore (which I also have issues with, the mattress didn't cause but irritated). Purchased the tempurpedic neck pillow in hopes of fixing the issue with no luck. I have spoke to many friends who love the product it just didn't work for me. I was tempted to try another style but was worried it may result in the same neck issue.

[This review was collected as part of a promotion.] We slept on an old, lightly used traditional guest room mattress for over 10 years that was given to us when we got married. This is a completely different and improved experience for us. I sleep on my back with wrist braces on and rarely turn side to side. I was having back pain each morning and would awaken early due to how uncomfortable the mattress was. We decided to finally bite the bullet and buy a new mattress. When shopping we came across many hybrids but when they told us that tempur-pedic was the brand recommended by doctors for people with back problems I was sold. Why not get the mattress I might need in the years to come anyway- its like wearing orthotics in your your shoes. We went for the hybrid model to have a little more structure to the mattress but got the more expensive version of the model we were looking at to get the few more inches of foam and I think it was worth it. Hopefully it may make our mattress comfortable for longer (that is our hope). I no longer wake up multiple times a night due to back pain or hearing the springs move and make noises when my husband tosses and turns. We both sleep much better. I no longer look forward to taking trips and having to sleep on a different mattress, because now I love mine and I know that nothing will match it when we travel. It's actually a great feeling to know that your best sleep is the sleep you have at home a majority of the time. I do recommend the 5'' bed base, the 9'' was too high and we would have needed a stool to get into bed. I really wanted a 7'' which is my one recommendation to temper-pedic but the 5'' feels natural for us when getting in and out of bed for people our height (5'6"-5'10"). We have had the mattress for 4-5 months now. We would definitely buy it again.

[This review was collected as part of a promotion.] As my Dad always said, "You get what you pay for." There are less expensive mattresses out there but if you want the ultimate in comfort and quality, Tempur-Pedic is absolutely the 'Gold Standard'. We simply couldn't be happier with our TEMPUR-ProAdapt Soft mattress and as someone with a very bad back, I can attest to its support qualities.

[This review was collected as part of a promotion.] I decided enough was enough and decided to look for a really nice bed to upgrade my ancient foam mattress. After countless hours of reading and watching videos and listening to experts, I decided to bite the bullet and try out a Tempurpedic bed. I'm an every position sleeper, I find myself sleeping flat on my back, on either side, or on my stomach at any given time in the night. Because of this the medium firmness hybrid seemed like the best fit for me. The order and shipping process was painless, and I was set to get my new mattress faster than I had imagined. From the first night I had it, the mattress has really been perfect in every way. It was immediately the most comfortable bed I've ever laid on, hands down. Any position I lay in, I'm immediately comfortable. You don't sink too far into the foam so you feel trapped, but you also sink just enough to feel the real support the foam can provide. The springs underneath really help when it comes to moving or adjusting (or certain adult activities), way better than a strictly foam mattress. I'm a very hot sleeper, and I was worried the mattress and or cover would be too much and make me a sweaty mess. Surprisingly, its a very very cool mattress that doesn't have the issue of becoming a smoldering hot mess after an hour of laying in it, like other foam mattresses do. I've now owned the mattress for about a year (maybe more? maybe less? covid has warped my perception of time) and it has really only improved with time. It softened up a bit, but not much. Just enough to provide some seriously prime levels of comfort.

Since owning my ProAdapt Hybrid mattress I now sleep straight the night waking in pretty much the same position I feel asleep in. No more tossing and turning throughout the night. The cooling technology that is incorporated into the mattress keeps me comfortable throughout the night, no more hot spots making toss around to find a cool spot on the bed. I love my Tempur-Pedic Mattress and suggest you check them out if your in the market for a new mattress.

[This review was collected as part of a promotion.] Excellent service from start to finish. I started off with the medium hybrid bed. It was to soft for my wife so we exchanged it for free and got the firm bed. Love it and what makes it better is the fact that delivery, pick-up and exchange was all covered with no additional charges.

[This review was collected as part of a promotion.] My husband and I love our adjustable Tempur-ProAdapt bed. We are both sleeping much better and we love the remote adjust-ability for each of us. We ordered a split King and couldn't be happier. We thought the split might be a problem, but the beds fit nicely together and we barely notice the split. We highly recommend.

I must say that I was worried at spending this much money on a mattress (only because what would really happened if I didn't like!), but went a head and purchased it. It is the most comfortable mattress I have ever been on. No adjustment needed on my part, fall asleep right away and sleep soundly thru out the night. I will never again think twice about getting a Tempur-Pedic again!

[This review was collected as part of a promotion.] We bought this mattress after buying many cheaper mattresses. We have always hesitated on Tempurpedic due to price, however we are so glad we decided to go ahead and get it because you get what you pay for and we now have the BEST BED EVER! So dont hesitate, just do it, and get pillows, sheets, and adjustable bed too... Its like sleeping in Heaven!!