Hello, and thank you for your feedback. We’re sorry to hear the generator failed after only one use, especially after being stored carefully. Your experience has been shared with our quality control team. Please reach out to us at 1-855-944-3571 or support@wpowereq.com so we can assist you and work toward a resolution. Thank you, Cam - Westinghouse

Hello, thank you for letting us know about the issue with your pressure washer hose, we are genuinely sorry to hear it blew a hole and caused a dangerous situation. I have passed your feedback along to our quality control team to ensure we are producing the safest, highest-quality units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will make sure you receive a replacement hose or other support to resolve this. Thank you, Cam - Westinghouse

Hello, thank you for your review, we are sorry to hear about your experience, we completely understand the frustration. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse