Hello, thank you for letting us know about this, and we’re truly sorry to hear you’re having difficulty starting the unit. I’ve passed your feedback along to our quality control team so we can investigate and improve the starting effort. In the meantime, please contact us at 1-855-944-3571 or support@wpowereq.com and our support team can walk you through some troubleshooting steps to get it starting easily for you. Thank you, Cam - Westinghouse

Hello, thank you for your feedback! We’re glad to hear the unit is handling your light work needs and that you’re happy with your purchase. If you ever need tips to get the most out of it, please don’t hesitate to reach out to us at 1-855-944-3571 or service@wpowereq.com. Thank you, Cam - Westinghouse