I paid thirty-seven hundred for this mattress less than 3 years prior to writing this review. The sidewall where I get onto the bed has collapsed and there is a massive section of mattress that is sagging about 10 inches. Sometimes I have even rolled off the bed there. I filed a warranty claim which was rejected. They made several assertions about why it was rejected none of which actually applied to my mattress. They claimed the cover was damaged even though the cover was not even on it in the photos I sent. They claimed I did not use a cover despite there being a cover on the same reciept. In fact I have used two covers most of the time. They then claimed it mattress had not been stored properly but it had never been stored and was in the same place on the same base when it was delivered. The damage was literally only because on getting on and off the bed. I am not overweight or anything like that either. If they think I am just going to stay silent after spending so much less than 3 years ago they are mistaken. I am not faced with taking the company to court to get this solved. Terrible company, terrible product.

These mattresses are not what they once were before. I started off with a medium firm, it was too firm and caused sharp pain on my elbows and shoulders. Then I was steered towards the soft; which turned out to be too soft, it feels like a cheap 20 year old mattress with no support at all, I literally sleep in a bowed position. Because of the lack of support, I filed a warranty claim under the impression I received a faulty product, the warranty chose to deny my claim after making me hop through hoops of fire for them. (warranty literally wants you to take a picture of the whole mattress with no sheets, a straight edge on it and a quarter in between the straight edge and the mattress at specific angles, multiple times I explained to them the integrity is faulty not the actual physical shape) Because of this faulty/poor mattress I have developed a constant subtle lower back pain. I'm out of my house 3-6 nights a month, and the nights I don't sleep on my Tempur Pedic I wake up with no pain on my back and actually somewhat rested, I have come to dread sleeping on this mattress. Tempur Pedic has no timeless classic of a product, their lineup is all propaganda. Their mattresses bottom out at varying points depending on the firmness and when they do it is the equivalent of concrete not clouds. The competition has caught up to Tempur Pedic, they are no longer what they once upon a time were. A consumer can buy a mattress of a fraction of the cost with a topper and have a better quality sleep. Until further notice I'm stuck with this mattress because I financed it and cannot simply throw it out. Neither Tempur Pedic, the box store I bought it from are willing to hold themselves accountable for this poor product. You have been warned.

The product is very firm although it is supposed to be soft... NOT! It is very low to ground. The metal bar at foot of bed makes it impossible to sit at at end of mattress. Annoying!! I have a king mattress made up of two twin XL mattresses. The mattresses separate at center of bed causing a gap, which is uncomfortable. These mattresses are very expensive and I wish I could return!!!

[This review was collected as part of a promotion.] Thank you Tempur-Pedic for the free trial mattress, my husband and I have found our new favorite. A year ago, we were sleeping on an all foam Ghost Bed and I had lower back pain every morning. We went to a mattress store and did their assessment and ended up with a Sealy Posturepedic Medium Hybrid with an adjustable base. That alleviated almost all of my lower back pain, but I still slept with a pillow under my knees most nights. We have been sleeping on the Pro-Adapt for 3 weeks now and my lower back pain is gone, it seems my support needs are finally being met. My husband didn't experience the same issues as I, but he did comment this is the most comfortable mattress we have slept on yet. I would now pay for the level of quality Tempur-Pedic provides, I'm a convert! For those on the fence, consider this. If a mattress lasts for 7-10 years, your daily cost for amazing sleep is less than a cup of coffee. Would that be worth it to you?

This mattress is trouble, everytime you lay on it you will wind up staying in it and not want to get up meaning you will be late for work or just not even want to go to work it is that comfortable. At first you think its firm but it slowly adapts to your shape not in a sinking way at all though like a very comfortable way. The cool technology on the thin layer at the top also is a bonus, we never feel hot. I am very happy with the results. It has helped my back tremendously. Worth the money.

This is the best mattress I have ever owned. I don't wake up in the middle of the night anymore and I don't have a backache in the morning anymore. Only problem is the height of the frame. I have to have a small step stool next to the bed to get up on it. I wish the frame was a few inches lower.

[This review was collected as part of a promotion.] My quality of sleep has definitely changed for the better. I am finally sleeping through the night and it also helps ease problem pressure points. I'm also a hot sleeper and it keeps me very cool at night.

It was nice and plush the first few months. Now it has turned into a brick. I get pain in my heels just laying on my back for 5 minutes. It is ridiculous how bad the pressure point relief is. The worst mattress I've ever used. I get horrible sleep, aches all over no matter the position. And now it has started the flake a white snow when I change the sheets and mattress cover. Probably not good to be inhaling white mattress flakes while I sleep. I would give it zero stars if I could. Do not be lulled in by the initial comfort that will wear out just after the return period ends. What a waste of money.

This mattress is very comfortable and doesn't seem to get as warm as the original which we have on another bed and bought many years ago. We got the adjustable and like being able to raise it if need too. We also got the pillows but am not as happy with them. Got the Medium and I like a firm pillow but they do not seem to give at all which cannot adjust to support my neck.

My wife and I had been sleeping on our old mattress for a few years and no matter how many pads we added to the top we still woke up restless and with back pain. Since the first night with the Tempur Pedic mattress it has been a night and day difference from the way we feel when we wake up refreshed and pain free.